Earning United MileagePlus® award miles for your everyday activities is now easier than ever. We're unveiling a new United® MileagePlus X app, featuring a rich selection of shopping, dining and exclusive Cardmember offers. Search for your favorite restaurants and retailers to see all the current offers available across the entire app and watch your miles pile up!
Bug fixes and UI updates
Ratings and ReviewsSee All
Can’t purchase cards told it was denied
Today I tried to purchase a gift card and kept being told that it was denied, the credit card company told me that they denied nothing and that that no charges were made today. It also tells me to revalidate my mileage plus account. Customer service told me that they will have to turn it over to the development team and I will have to wait 7-10 business days. That’s one way to slow down my ability to earn more miles.
Charged twice, but no gift card.
I tried to purchase a $25 gift card to Starbucks. I received an email saying there was an error and I would be refunded within 5 days. I’ve purchased many cards and had never seen that email. So I tried again with the same result. I had 2 x $25 charges pending. 3 days later I see the first charge post. So I call United mileage plus program and and am given a different number. So I call that number and they are closed on the weekend. I understand things happen but there doesn’t seem to be any recourse. So now I will have to spend more time try to fix their error with them or with my bank reversing the charges. It’s frustrating because everything is through the app and immediate except when they screw up, then I have to call someone during business hours. I will try to call them on Monday.
Repeatedly charged me but didn’t pay retailer
Used to be a big fan of this app though I seldom remembered to use it. I did try to use it recently and my credit card was charged twice but the transaction failed both times so the retailer didn’t get paid and I had to use a different form of payment. I expected the pending charges ($220 twice) would vanish from my Amex but, no, they became regular charges to my account. I then received emails from United promising refunds in about five business days, no idea why it takes that long, maybe they need the cash. That was twelve days ago and no refunds as yet.
Makes no sense. Why charge me if you know the transaction has failed? Why take so long to process a refund that should be automatic? Have no confidence in this app going forward. Be warned!!
With Family Sharing set up, up to six family members can use this app.