AC Wellness

Name: AC Wellness
Rating: 3.4 (56 reviews)
Author: AC Wellness Network LLC

Medical

Only for iPhone

Free

56 Ratings
Age Rating

13+
Years
Category

Medical
Developer

AC Wellness Network LLC
Language

EN
English
Size

52.6
MB

iPhone

Get details about Apple Wellness Center services and locations, schedule virtual and in-person appointments, and more. Through HealthKit integration, you can sync your devices and apps to achieve your goals.

Ratings & Reviews

3.4

out of 5

56 Ratings

Feature requests
02/04/2025
zonkladoo
Two app requests1. When adding to calendar please have the ability to select which calendar to add to 2. The calendar event has the visit type + practitioner listed in the name (Example: Physical Therapy w/ Jane Smith). Thanks!
Feature requests
02/04/2025
zonkladoo

Two app requests1. When adding to calendar please have the ability to select which calendar to add to 2. The calendar event has the visit type + practitioner listed in the name (Example: Physical Therapy w/ Jane Smith). Thanks!
Great service, poor execution
01/26/2025
notjonsnow11
Firstly, can’t setup account if you don’t have work email access which we as retail employees don’t have access to. So basically I can’t create account when I needed urgent care. Second, benefits site says dependents are covered but I’m told underage dependents are not covered. Third, all dependents need to have their own account setup to use ACW which is again never documented on benefits site. The app is pretty decent but signup process is definitely very bad. Definitely execution part needs lots of work. Otherwise great concept
Great service, poor execution
01/26/2025
notjonsnow11

Firstly, can’t setup account if you don’t have work email access which we as retail employees don’t have access to. So basically I can’t create account when I needed urgent care. Second, benefits site says dependents are covered but I’m told underage dependents are not covered. Third, all dependents need to have their own account setup to use ACW which is again never documented on benefits site. The app is pretty decent but signup process is definitely very bad. Definitely execution part needs lots of work. Otherwise great concept
Frustrating "feature" demands 2FA every launch, and other issues
06/17/2024
hfhhdjdidjdn
I never write reviews but this has annoyed me every day for weeks. The Apple Wellness app freezes if I leave the app (eg. to go check my calendar), notifications when chatting "on demand" with a provider are often delayed or nonexistent (at random, meaning you have to keep the screen on this app, unlocked, until they reply), and most frustratingly, requires 2FA at least every 24 hours (which realistically means every time I open it). The irony is this is an app on my iPhone, so any 2FA verification text is going straight to the same phone. It's adding frustration without preventing any sort of fraud (the actual purpose of 2FA). If anyone knew my passcode to be able to open this Apple Wellness app, they obviously can read the 2FA text. Please remove this unnecessary and frustrating "feature". The button to access labs/test results just opens a pop up of Safari asking you to log in manually to AC wellness (and do 2FA) all over again. That's very pointless. If you can't manage to integrate the records into this app, please just write "Records can be accessed on our website here". Hyperlink "here" to your website and make sure to open separately in Safari so I can continue using the Apple Wellness app while checking my records. The Inbox tab is very confusing, I would love to see a search feature, and a "filter by provider" option.The invite to surveys (via email, or inbox in the app) about external or internal providers is not helpful because it never seems to specify which provider the survey is regarding. Sometimes I see multiple a day. Would love to see a "Give us feedback on your experience with Dr X on Jan 1, 2020 at 1:00pm!" In the subject line or at the top. PLEASE raise massage rates if you're not going to make more availability. There are never appointments available in the next 3 months, even after they got limited to 15/year. $60/50 min is about half what I pay outside of Apple Wellness. Most Apple employees can well afford to pay more than that for an elective massage. One last mention, any outside office I go to asks for the Apple Wellness fax number. Maybe consider putting that under "Contact Us".In summary, the services Apple Wellness provides are good. The app execution is subpar.
Frustrating "feature" demands 2FA every launch, and other issues
06/17/2024
hfhhdjdidjdn

I never write reviews but this has annoyed me every day for weeks. The Apple Wellness app freezes if I leave the app (eg. to go check my calendar), notifications when chatting "on demand" with a provider are often delayed or nonexistent (at random, meaning you have to keep the screen on this app, unlocked, until they reply), and most frustratingly, requires 2FA at least every 24 hours (which realistically means every time I open it). The irony is this is an app on my iPhone, so any 2FA verification text is going straight to the same phone. It's adding frustration without preventing any sort of fraud (the actual purpose of 2FA). If anyone knew my passcode to be able to open this Apple Wellness app, they obviously can read the 2FA text. Please remove this unnecessary and frustrating "feature". The button to access labs/test results just opens a pop up of Safari asking you to log in manually to AC wellness (and do 2FA) all over again. That's very pointless. If you can't manage to integrate the records into this app, please just write "Records can be accessed on our website here". Hyperlink "here" to your website and make sure to open separately in Safari so I can continue using the Apple Wellness app while checking my records. The Inbox tab is very confusing, I would love to see a search feature, and a "filter by provider" option.The invite to surveys (via email, or inbox in the app) about external or internal providers is not helpful because it never seems to specify which provider the survey is regarding. Sometimes I see multiple a day. Would love to see a "Give us feedback on your experience with Dr X on Jan 1, 2020 at 1:00pm!" In the subject line or at the top. PLEASE raise massage rates if you're not going to make more availability. There are never appointments available in the next 3 months, even after they got limited to 15/year. $60/50 min is about half what I pay outside of Apple Wellness. Most Apple employees can well afford to pay more than that for an elective massage. One last mention, any outside office I go to asks for the Apple Wellness fax number. Maybe consider putting that under "Contact Us".In summary, the services Apple Wellness provides are good. The app execution is subpar.
Crash on sign up
11/19/2022
luy9999
It crash on sign up, could you fix it please?Works for the new version, update review to 5 stars

Developer Response
Hi luy9999 - thank you for reporting this issue. We made changes in the 4.1 release that address this issue, but let us know if you continue to run in to problems. Thanks!
Crash on sign up
11/19/2022
luy9999

It crash on sign up, could you fix it please?Works for the new version, update review to 5 stars
Developer Response 11/18/2022
Hi luy9999 - thank you for reporting this issue. We made changes in the 4.1 release that address this issue, but let us know if you continue to run in to problems. Thanks!

With every regular update of the AC Wellness app, we focus on improving performance and fixing bugs to provide you with an even better experience.

Version 4.26 Jan 28

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: AC Wellness Network LLC
Size: 52.6 MB
Category: Medical
Compatibility: Requires iOS 17.4 or later.

iPhone
Requires iOS 17.4 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Medical Treatment information

Developer Website

Privacy Policy

License Agreement

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AC Wellness

Ratings & Reviews

Feature requests

Great service, poor execution

Frustrating "feature" demands 2FA every launch, and other issues

Crash on sign up

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

You Might Also Like

Transcarent

Cleo for Families

Happier Meditation

Challenges - Compete, Get Fit

Lyra Health

Soothe: Wellness On Demand

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9amHealth: Whole-body care

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YMCA of Silicon Valley YFit