The ACE FlareTM Account by MetaBank® Mobile App* lets you manage your account wherever you are. That means it’s convenient to do things like:
• Check your account balance and transaction history
• Send money to friends and family**
• Access optional Netspend® Pre-Funded Check Service***
• Add money to your account with Mobile Check Capture****
Manage your money on-the-go, it’s convenient.
* No charge for this service, but your wireless carrier may charge for messages or data.
** Fees for bank transfers are determined by the transferor’s bank and may be charged to the transferor’s bank account by the service provider or originating bank. No cost for online or mobile Account-to-Account transfers between accounts; a $4.95 fee applies to each such transfer conducted through a Customer Service agent.”
*** Terms and conditions apply; see the Netspend Pre-Funded Checks Terms and Conditions for details, including how to opt-in to the Netspend Pre-Funded Checks Service. Netspend Pre-Funded Checks is an optional service of Netspend Corporation. The Check Services is not a product of MetaBank, and MetaBank does not endorse or provide bank-related services in connection with the Check Services.
Bug fixes and enhancements
Ratings and ReviewsSee All
Mobile Check Capture
The mobile check capture option does not function and I have tried many times with no luck. Called meta-bank and also a ACE Flare and they checked my account and nothing was wrong with it. They told me it’s the function in the app. I even deleted the app and reinstalled and again the function does not work.
Developer Response ,
We're sorry to hear that you are having issues using the mobile check load. Have you reached out to our partners at Ingo? They are available at firstname.lastname@example.org 229-276-3990 from 7 AM – 12 AM EST. For additional assistance, please email us at email@example.com. Thank you.
I recently just got my relief census check in the mail from this corona virus pandemic. And was not able to receive my money in cash when I went into the Ace store in my area to cash it. first I was only able to receive $80 in cash out of $1200 . The rest went to my account. Only used $400 to get groceries and things that family needed because of money struggles from losing our jobs. The following day I go to log in so that I can transfer money to start paying bills and my account was locked and told me to call. They had the nerve to say that my account is no longer available and I am never able to have an account with them again. And that they will send my $800 left in my account to me in the mail. The worst part is they could not give me a reason to why my account was removed all of a sudden and now I am stuck with no money. No card. And no way to pay my bills. If I do not receive my funds in 7-10 business days there will be a big lawsuit!!!!!!! Because this inconvenienced not only my life but my family and my children During a worldwide crisis.
Do not bank with these people !
They will steal your money. They made up a fake reason as to why they had to cancel my account and claimed they sent my funds in the mail. All the money to my name was in the account and I could not access it. They claimed I would receive it in 7-10 business days and via check but it never came. Every time I called and asked for an update they would tell me the check was “just sent the day before”. When I explained I had been calling for weeks they said they had no record of the call. If I could do no stars I would !
- NETSPEND CORPORATION
- 19.4 MB
Requires iOS 11 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- ©2020 Total System Services, Inc.® All rights reserved worldwide. TSYS and NetSpend are federally registered U.S. service marks of Total System Services, Inc.
With Family Sharing set up, up to six family members can use this app.