Air France - Book a flight 4+
Manage trips and travel smart
Societe Air France S.A.
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- Free
Screenshots
Description
Meet a pocket-sized travel assistant designed to help you at every step of your journey.
From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool.
BOOK A FLIGHT
Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details.
OBTAIN YOUR BOARDING PASS
Check in, select your seat, and obtain your boarding pass directly in the app.
STAY INFORMED
Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground.
MANAGE YOUR BOOKING
Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app.
ENHANCE YOUR TRAVEL EXPERIENCE
Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more).
A SPECIAL SERVICE FOR YOUR CHILD
Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app.
ACCESS YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!
What’s New
Version 15.1.2
Your pocket-sized travel assistant just got better! Our new and enhanced timeline and checklist will get you traveling carefree in a just a few taps.
No travel plans? We have you covered with dreamy deals to unbeatable destinations. Find a journey you'll love, anywhere in the world.
This update also includes bug fixes and performance improvements. Having trouble? Please take a moment to share your feedback.
Update now to start your next adventure!
Ratings and Reviews
The “Scan Document” feature has no “Scan” button. Also…
Firstly, I was unable to enter a second passport’s information correctly using the app. I ended up having to log on to the actual website. Mind you, I have been a member of Flying Blue for two decades, and had both passportd keyed in twenty years ago. Why did your system delete a whole second passport from my account?
Returning to the app, I was prompted to add an image of my passport. It took me a moment to figure out why the scan screen partly grays out the actual window— you don’t explain positioning to the user anywhere. And worse: post-scan, I now see that the app has entered my name completely misspelled! So I had to correct that… Another minute of unnecessary frustration.
Lastly, I must mention: my one current booking, although listed on the app, is missing from my AirFrance account in the browser window of the same account. What’s even more disturbing, despite entering the booking number several times onto the website, AirFrance refuses to recognize its existence, which I find troubling. (And yes, I typed the capital “O” correctly— why you put “O”s into a booking number instead of a more sensible zero “0” is frankly unintuitive!)
Developer Response ,
Hello and thank you for your feedback. We're really sorry to hear that you didn't have a good experience with our application. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The Air France Mobile team.
The worst app ever
It took me 2 hours to reset my password and get it to work. I finally booked my ticket then I get a conformation email then another confrontation email. My ticket was booked twice. I called the support line, I was told the system is down, and they asked me to call back after 2 hours. I called back the second time, their system is till down. The third time I called an employe answered me, I told her what happened and she started to laugh. I am not sure what was funny about my horrible experience. I got upset and hang up, and called back again, this time I was able to speak to a supervisor. She then voided one ticket and now I have to wait 24 to 48 hours for the refund. I could choice a different airline but I have always traveled with AirFrance, however it’s a big disappointment this time, this is has to be the last time I travel with them. Customer service is what makes a company or break it. When I choice a company, I choice them for their Belief as company and their customer service. You guys are a big disappointment, and this will be the last time I will travel with you. I hope you technically improve your website/ app and so as your customer service skills... most of client pay extra money to be treated good or at lest right. BTW this the first time that that I review an app or a service ! You can only imagine how horrible my experience was.
Fix the latency
Je sais pas si le développeur lira une revue dans le store anglais mais bon, j’essaye… je suis membre Platinum de Flying Blue et j’espère que mon opinion vaudra bien quelque chose.
This is overall a pretty good product and I like the new design that came with the latest releases, but the app suffers from serious latency issues. It takes forever to load content on flight reservations, which is so inconvenient while using on the go during travel. The KLM app has the same problem, which means the two probably share the same infrastructure. Please please please fix the latency on both apps. If you have to sacrifice quality and refinement of the design, so be it. This product serves frequent flyers with no time to waste. Function over form is key.
S’il vous plaît et je vous en prie.
Developer Response ,
Hello and thank you for your feedback. We assure you that we are doing our best to improve the Air France mobile application on a regular basis. Updates are scheduled every month to enhance your experience and make improvements. The Air France Mobile team.
App Privacy
The developer, Societe Air France S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Search History
- Identifiers
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- AIR FRANCE
- Size
- 603.3 MB
- Category
- Travel
- Compatibility
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- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple TV
- Requires tvOS 9.1 or later.
- Languages
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English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish
- Age Rating
- 4+
- Copyright
- © 2020 Air France S.A.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.