Think of the Air France app as your personal travel assistant! Purchase a ticket, get your boarding pass, check flight times in real time, manage your Flying Blue account… You can do all this in the app!
On the app’s news feed, you’ll find everything you need for the next step of your journey: check-in times, news articles to download, and even find out what the weather’s like at your destination…
Here’s everything you can do using the Air France app:
RESERVE AND PURCHASE A TICKET
Select your flights and reserve your ticket for any of our destinations.
Purchase your ticket using a credit / debit card or other secure payment method.
You can even scan your passport instead of entering your personal details manually!
Need time to think? Take up to 24 hours to complete your payment, at no extra charge.
GET YOUR BOARDING PASS
Check in, choose your seat and get your boarding pass directly in the app.
Get notifications alerting you of any changes to your flight in real time and travel with peace of mind.
REVIEW AND MODIFY YOUR RESERVATION
Review and complete all required information related to your reservation.
Personalize your journey according to the options available to you (baggage, seats, “A la Carte” menus...).
Last-minute change to your flight plans? If your fare allows it, you can make changes to your flight directly in the app.
MANAGE YOUR FLYING BLUE ACCOUNT
Check your Award Miles balance, reserve an award flight, modify your profile, access your virtual Flying Blue card… All at the click of a button!
Review your flight times and share them with friends and family.
The app is also available for tablet! Whether you’re on your mobile at the airport about to take your flight, or on your tablet at home, the Air France app is there for you every step of your journey.
This new update fixes minor bugs, improves app performance and increases the protection of your data.
Thank you for your rating and review.
Ratings and Reviews
Lack of option to cancel a “think time payment”
There is a lack of option to cancel a “think time payment” so that one can make another think time option with the same outbound flight but different inbound flight, without having both bookings cancelled due to double booking of inbound flight.
The worst app ever
It took me 2 hours to reset my password and get it to work. I finally booked my ticket then I get a conformation email then another confrontation email. My ticket was booked twice. I called the support line, I was told the system is down, and they asked me to call back after 2 hours. I called back the second time, their system is till down. The third time I called an employe answered me, I told her what happened and she started to laugh. I am not sure what was funny about my horrible experience. I got upset and hang up, and called back again, this time I was able to speak to a supervisor. She then voided one ticket and now I have to wait 24 to 48 hours for the refund. I could choice a different airline but I have always traveled with AirFrance, however it’s a big disappointment this time, this is has to be the last time I travel with them. Customer service is what makes a company or break it. When I choice a company, I choice them for their Belief as company and their customer service. You guys are a big disappointment, and this will be the last time I will travel with you. I hope you technically improve your website/ app and so as your customer service skills... most of client pay extra money to be treated good or at lest right. BTW this the first time that that I review an app or a service ! You can only imagine how horrible my experience was.
Worst App I have ever encountered for a customer service company
Does Airfrance have a technical team or a CIO or anything around that? The app wouldn’t pass a QA test. You can’t delete your passport information, and if you modify it, it adds a new passport on top of the older one. If you add any frequent flyer information, it won’t be saved. It says it’s saved, but it won’t save it. You can’t modify your credit card info even though you can try multiple times. Just a waste of time and energy and really disrespectful to anyone flying your airline. Take some lessons from Emirates or Qatar airlines. Even Delta app is way better.
- AIR FRANCE
- 244.8 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish
- Age Rating
- Rated 4+
- © 2019 Air France S.A.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.