Description

With an Alert 360 security system, you can monitor and control your home or business in real-time and from anywhere - from your smart phone or device including the Apple Watch (on ios). Alert 360's interactive security, video monitoring, energy management, and automation solutions give you instant awareness and remote control for the places you care about most.

Receive real-time e-mail or text alerts for selected events like system being armed/disarmed or non-alarm events such as liquor or gun cabinets being opened, kids coming home from school, water or temperature alerts.

Note: This app requires a compatible Alert 360 system and an active service plan. Feature availability varies based on system, equipment, and service plan. Visit www.centralsecuritygroup.com for more information.

Remote Features:
-Know what's happening at your home or business
-Arm or disarm your security system
-Watch live video, recorded clips or stored video
-Turn lights on or off
-Lock or unlock doors
-View images captured by Alert 360 image sensors when installed
-Raise or lower garage doors
-Utilize geoservices to operate system based on location
-And much more!

What’s New

Version 4.17.2

• Behind the scenes improvements to power future features

Ratings and Reviews

4.3 out of 5
386 Ratings

386 Ratings

AttorneyBob ,

Easy to use and it works great ... but it limits

Easy to use. Great reminders. However, it fails to automatically turn on my alarm at night. This was a great feature that ADT provided with their system. Hoping it will be added soon!

Developer Response ,

Thank you for providing your feedback and letting us know about this issue, AttorneyBob. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please email the phone # or address on your account to Alert360Cares@alert360.com, so we can look into this for you!

baxhoo ,

Alert 360

I do not like how you can not pay or access your billing on the app and we have never received a paper bill to know our account to access one time online payments....
It’s very annoying to not see your billing and or be able to change how you pay your bill without calling customer service.
Also, we didn’t like how sensitive the cameras are to any kind of “not good day” weather.... and if you can’t resolve the issue on the phone with tech support then they send someone out and make you pay for their visit even though you pay almost $65(at minimum)-$100+ a month for their services....
We went out of town on a vacation and had Wendy weather and couldn’t see out of our backyard camera for over two weeks even though we had called tech support and reset our router, there was nothing else that could be done until we returned from vacation to try and fix it ourselves over the phone.
We will not be returning customers.

huma11213 ,

Thank you for adding panic buttons

I called a few months ago (around November-January) when we installed the alarm system to find out if there is a panic button in the app and the associate said there was.. and once she checked her knowledge base, she proceeded to tell me there actually isn’t and apologized. I told her to put in some feedback on behalf of customers to add that feature since it is so important. Just today I opened the app and it’s the first thing I see under the the alarm status. There are 4 panic buttons: Police, Fire, Silent, and Auxiliary. Thank you for hearing my and many other people’s feedback and adding an essential feature to keep us safe.

App Privacy

The developer, Alert 360, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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