Alert 360 4+

Alert 360

    • 4.2 • 543 Ratings
    • Free

Description

With an Alert 360 security system, you can monitor and control your home or business in real-time and from anywhere - from your smart phone or device including the Apple Watch (on ios). Alert 360's interactive security, video monitoring, energy management, and automation solutions give you instant awareness and remote control for the places you care about most.

Receive real-time e-mail or text alerts for selected events like system being armed/disarmed or non-alarm events such as liquor or gun cabinets being opened, kids coming home from school, water or temperature alerts.

Note: This app requires a compatible Alert 360 system and an active service plan. Feature availability varies based on system, equipment, and service plan. Visit www.centralsecuritygroup.com for more information.

Remote Features:
-Know what's happening at your home or business
-Arm or disarm your security system
-Watch live video, recorded clips or stored video
-Turn lights on or off
-Lock or unlock doors
-View images captured by Alert 360 image sensors when installed
-Raise or lower garage doors
-Utilize geoservices to operate system based on location
-And much more!

What’s New

Version 5.3.1

• Behind the scenes improvements to power future features

Ratings and Reviews

4.2 out of 5
543 Ratings

543 Ratings

huma11213 ,

Thank you for adding panic buttons

I called a few months ago (around November-January) when we installed the alarm system to find out if there is a panic button in the app and the associate said there was.. and once she checked her knowledge base, she proceeded to tell me there actually isn’t and apologized. I told her to put in some feedback on behalf of customers to add that feature since it is so important. Just today I opened the app and it’s the first thing I see under the the alarm status. There are 4 panic buttons: Police, Fire, Silent, and Auxiliary. Thank you for hearing my and many other people’s feedback and adding an essential feature to keep us safe.

hannaissocool ,

so annoying

DO NOT GET THIS SYSTEM!!!! my family (just my dad) has been able to connect to the cameras when we first originally got them in by someone doing it for him. no one else was home at that time so we couldn’t get them in on our phones and we have all been struggling to get our apps connected to the cameras. i’ve deleted the app so many times to just give up but i want to be able to use them!!!! it’s such a struggle ughhh. why does it have to be so difficult to try to figure out…it only lets you connect to the doorbell which is in toaster oven quality. so frustrated you have no idea. i wish i could give 0 stars.

update:
just called customer service and i had to verify with either my account password or an invoice number (which is impossible to find)…i told the guy my password and he said it was wrong but i was close…bro what. there’s only one password my dad ever uses…what else could it have possibly been :/ deleted the app once and for all.

Developer Response ,

Thank you for your review. This isn't indicative of the experience Alert 360 strives to provide. Please email us at Alert360Cares@alert360.com with your account information, so we can help troubleshoot this with you!

baxhoo ,

Alert 360

I do not like how you can not pay or access your billing on the app and we have never received a paper bill to know our account to access one time online payments....
It’s very annoying to not see your billing and or be able to change how you pay your bill without calling customer service.
Also, we didn’t like how sensitive the cameras are to any kind of “not good day” weather.... and if you can’t resolve the issue on the phone with tech support then they send someone out and make you pay for their visit even though you pay almost $65(at minimum)-$100+ a month for their services....
We went out of town on a vacation and had Wendy weather and couldn’t see out of our backyard camera for over two weeks even though we had called tech support and reset our router, there was nothing else that could be done until we returned from vacation to try and fix it ourselves over the phone.
We will not be returning customers.

App Privacy

The developer, Alert 360, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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