Alula Security 4+

Smart Security · Smart Control

Alula Holdings, LLC

    • 4.8 • 16.2K Ratings
    • Free



About Alula

At Alula, we believe that the best security solution is provided by the professional security dealer. And we know that today’s security customer expects more than just basic security. In order to deliver the best experience for the needs of today’s modern security customer, you need to design and develop the hardware, software, and services for a complete, end-to-end professional security system for the professional security dealer.

The thoughtful technology in our products are designed to keep up with a changing world. Intuitive. Reliable. Innovative. Simplifying your business while saving you money. It’s what you deserve and what people expect. And we’re only scratching the surface of possibilities. Keeping people and property safe is your business. At Alula, creating the tools and support you need to do that, is in our DNA.

It’s your home, you set the rules.
The Alula App gives you what you deserve, reliability and control. Set rules for real-time notifications. Know instantly when doors and windows are opened or when motion is detected. 

Technology at your pace
With event based “Scenes” and “Recipes”, your smart devices can support your way of life. Adjust the entire atmosphere in your home based on your day to day routines. Lights, cameras, garage doors and thermostats can adjust to great you in the morning or when you arrive back home in the evenings. 

Alula Home Security Zone Configurations
Alula uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. Customize your own zone configurations.

Cloud Video Services
Alula Cloud is an easy-to-use and affordable cloud video solution designed for businesses and homeowners. Now your customers can keep an eye on their home or business with the comfort of knowing their video is securely stored and can be retrieved from anywhere.
- Cost Effective: ​​Why purchase expensive hardware storage, especially if there are multiple sites that need surveillance. Easily manage all camera from one platform.
- Easy to Use: ​​Built for users who do not want to bother with complicated and expensive systems, with simple setup for dealers.
- Flexible Camera Support: ​​Alula Cloud video works with the largest number of leading IP Cameras. Select the right camera for each customer.

What’s New

Version 3.23.0

- Added support for silence trouble beeps on certain panels.
- Z-Wave thermostat controls updated for all known system modes.
- Added Spanish support.
- Trouble conditions for the Touchpad should now show the correct touchpad hardware ID.
- Resolved an issue where doorbell press notifications didn't contain a thumbnail.
- Added support for BAT-Mini.
- Added support for Heat sensors on certain panels.
- Cleared type ahead after selecting a zone token on certain panels.
- Added time sensitivity notification support.
- Improved chat notifications to better to more accurately inform the user of the sender.
- Resolved an issue that prevented the New User form from being scrollable at times.
- Fixed a bug that causes issues with FaceID permissions.
- Fixed a crash that could occur when using the Suggest button while changing your password.
- The camera reboot option will now show for a certain camera firmware that wasn't previously supported but should have been.
- Misc performance improvements and bug fixes.

Ratings and Reviews

4.8 out of 5
16.2K Ratings

16.2K Ratings

MrsJen8888 ,

A game changer home security app for our family

Easy to navigate and intuitively designed App. At a glance view of our entire Alula security system is convenient and gives us the peace of mind and total control of the intrusion sensors, video cameras, smoke alarms, thermostat and lighting, no matter where we are!

Our old school security system had a keypad, and did nothing but turn on a few door and motion sensors. The Alula system is a huge upgrade!! The app brings home security into our hand, any time we need it. We LOVE the Alula doorbell camera, and how the app brings you to high def video clip recording Having a conversation and seeing someone at my door in the Alula app, that’s awesome!

A Jam Source ,

Good app, would be better if…

We’ve been using this app for a while now, with two different homes and systems. On the newer system, we got some more features but I don’t know if the different system had those or the app added those.

[UPDATE: I have been seeing the following issues less lately. I have noticed the developer has been making bug fixes so that could be why.] My biggest complaint about the app is that sometimes it doesn’t load, I just get a white screen. Also, sometimes when I tap to disarm, it doesn’t take. At first, it looks like it does but then the system stays armed and I have to tap again.

What would make this app better would be integrations with some of what Apple provides. I usually only bring my Apple Watch on my runs and would love to be able to arm/disarm the system via my Watch (to keep it simple, having it just arm Away would probably be fine). It would also be great to have either Siri/Shortcuts or HomeKit (or Matter when it comes) integration. The rest of my home is using HomeKit for lights, cameras, locks, doorbells, etc. At night we have a scene that turns off all the lights and makes sure the doors are closed and locked. Then we have to separately arm the alarm system. It would be great if that could be integrated in the scene, or part of a shortcut that activated the scene and armed the alarm. I also have automations that activate when everyone leaves, and automatically arming the alarm system would be a great part of that.

bitfiddler ,

Ok but not great

The app is functional for my basic needs. Two things I’d like to see, first is the app is slow to very slow to connect to the security system after you open it so if you want to arm or disarm your system you end up waiting anywhere from 30 seconds to a couple of minutes, it’s often quicker to skip the app and just do it at the keypad. I have good connectivity and a high speed network so I know thats not an issue on my end, it must be on the server side. Second, the log shows alarm arm/disarm events but I can’t find a way to have it show zone events, preferably selectively. There are zone notifications and that’s helpful as long as they haven’t been dismissed already but theres no way to have them logged as best I can see to go back and determine when a zone activity took place. There should be another checkbox in the notifications settings to allow logging of specific zones.

App Privacy

The developer, Alula Holdings, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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