Allegiant 4+

I tried every which way I could being able to add my boarding, pass to my phone, and there was no way of getting it done. When I got to the Pittsburgh airport, everybody in line had paper boarding passes printed as well as I did. Nobody could hardly do it except three other people out of over 100 people that were on that flight. On returning when I tried to add it again to my phone from the app, my name, and the checkmark next to it was grayed out and could not tap it and then it would add it to my phone the same way it happened when I tried to do it on the beginning of the trip. Embarrassingly I had to ask the hotel I was staying at The. Please print my boarding pass for me so I could leave. It is a huge inconvenience and I called Allegiant left a message for them to return to me with how to fix this or how they can fix this. Nobody responded. Typical.

I missed my flight Friday, May 17 at 8 AM due to an oversight on my part of setting my alarm accidentally an hour later than I should have. Gate closed at 7:45 and I got there at 7:46. I was impressed that Carla at the gate called my number to see if I was coming. I would have made it but got a few red lights on the way and TSA takes its toll on timing. I was grateful for the help Eduardo gave me as it was a miracle to make the next 10 AM flight and not have to cost me much money being a senior citizen, widow budget Queen! LOL. He went the 2nd mile for me and was very empathetic, sympathetic, and understanding. If not for him that miracle would not have happened. I loved his attitude of “let’s see what we can do”, that gave me hope. I was never so grateful that I made that second flight! I was grateful for Trina‘s smile and desire to help and also Ronnie the flight attendant, who was extremely helpful in getting my backpack above in the luggage holder. I love Allegiant air and I’m so grateful for the reasonable pricing so I may visit grandchildren on birthdays and special occasions more often!!! Thank you again!
Lynn Richardson

This is my first time flying Allegiant and so far I’m really impressed. Currently I’m waiting for my flight to board, but the check-in process was really easy. In fact, the only line I had to wait in was the one at security. I checked in and dropped my bag off by myself. Most of the negative reviews I’ve read here had more to do with the airline than the app. And if those people took the time to read their policies BEFORE they made it to the airport to check-in they probably would have seen that they charge for every little thing, but my flight to Asheville was $38!!!! How can you beat that? And the two employees I’ve encountered so far were very friendly. So give the airline a chance, just do your homework beforehand.

As for the app, it works quite well. I would however recommend two improvements. One, have the ability to add your boarding pass to Apple Passbook. (That should absolutely be a function these days) Two, I don’t see where it shows you which gate your plane is boarding through. That would be extremely helpful as well. Other than that, I like it very much. Kudos!