Screenshots

Description

Alto is the #1-rated pharmacy that’s focused on you- with free hand-delivery, easy-to-reach pharmacists, and automatic savings investigations always at your fingertips. Download our app or get started at alto.com.

What’s New

Version 77.0.0

Thanks for using Alto! We're always working to improve your app experience, so today we're releasing a few bug fixes and performance improvements.

Ratings and Reviews

4.9 out of 5
3.2K Ratings

3.2K Ratings

seeaas ,

Best app ever

It is! ALL apps should be modeled after this one!!! I was so skeptical because I didn’t understand how receiving my medication could be made so simple and no glitches in obtaining my healthcare or prescriptions on file. I signed up and received a text within minutes as they obtained my information with photos of each of my medications that I had at three different pharmacy’s because of recently moving! There was a medication I didn’t know I needed a new prescription for and they reached out to me letting me know they were requesting my doctor for a new prescription... like what!!! I live in a city now and it’s difficult to get to my medication especially during biz hours so this is a life savor. The best thing is the customer support team is SO quick to respond. The candy in the envelope and overall aesthetic of the pill bottle is beautifully packaged. Going to the pharmacy and waiting in line especially during a pandemic is such a chore. Alto has a human element to it where you skip the line and aren’t talking to an annoyed pharmacist, you’re talking to people who really care! I’ve never written a review before but I truly have no idea how they’ve done this. Thank you for everything!!!

Developer Response ,

Hi Seeas! We appreciate your thorough and positive feedback. Thank you for taking the time to share about your experience and provide feedback related to the service. We are happy to hear you've had a positive experience with our customer service and communication. If you have time, please consider leaving a review on Yelp to help others with your recommendation. Have a great day!

kh-roo ,

Fantastic app, even better company

When my doctor suggested I try Alto a few months ago, as an anxious person, I was excited about never having to wait in long lines at the pharmacy again. But my experience with Alto has been SO much better than any traditional pharmacy. They fill prescriptions faster than a traditional pharmacy, and they offer a 6-9pm drop off window, in addition to other 3-hour blocks throughout the day.

I love that the app follows up with me via text and app notifications to refill my prescriptions. I’m not a person who can be trusted to refill before I run out, so this is a huge perk for me.

If you’re still reading this and not yet sold on Alto, here’s a little more about their awesome customer service and the extra little things they do to show they truly value their customers. For starters, their pharmacy called to confirm whether I’d like name brand or generic, and when I told them I was trying to use up my HSA balance, they let me know how I could switch back to generic when I’m ready to. All of the delivery people have been lovely. And they include a little caramel with every delivery — and it’s realllllyyy good.

theyseemerolin ,

Much more expensive than other pharmacies

I really like the idea of this service and think it has the potential to benefit a lot of people, but it needs a lot of work. They are significantly more expensive than other pharmacies, which would honestly be okay if they were transparent about it, but they’re anything but. They claim delivery is free, and that your copay stays the same if you transfer from another pharmacy. This is simply false. My doctor wrote me six new prescriptions to this pharmacy. First off, it said “price pending” at checkout for a very, very long time. Someone even called me and tried to schedule my delivery before they even gave me a price?? Do people really just hand over their credit card info for “price pending?” After days I finally got the prices (for a minute because they actually immediately went away after). One of my prescriptions was $45 which seemed really high. I started googling it and all six prescriptions were available for significantly cheaper, without insurance. I ended up getting the $45 prescription from CVS for $11. Again, I think this service has the potential to help so many people. But it’s important to be transparent about pricing. Don’t claim your users aren’t paying more for this service when in reality they’re paying 2x, 3x, 4+x more than they would at a traditional pharmacy.

App Privacy

The developer, ScriptDash Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like