Taxi Now Taxi Later
by American Taxi Dispatch, Inc.
Order a Suburban Chicago area taxi from your mobile device anywhere, any time.
Your order will go direct to dispatch for the fastest service possible.
• GPS locator to verify your pick up location
• Your saved profile will show your common locations
• Order your taxi for immediate pick up or later pick up
• Check, change, and cancel your order any time
• Airport and Chicago pickups going to Suburban locations
• Suburban locations going to Chicago or Milwaukee or airports
• ETA/ taxi number texted to you
American Taxi Dispatch, Inc. is the largest suburban Chicago, IL taxi dispatch service serving all suburbs, airports and downtown. All rides must begin or end in a suburb. We offer low flat rates to and from airports and downtown locations.
Our easy and secure online ordering through tablet and smartphone, or any computer, goes direct to dispatch so there is no delay in the order process. When you log in you can order your taxi immediately, or choose a later time or date and the order will remain in the dispatch system until it is completed.
You can retrieve your order on your mobile device to check for estimated time of arrival to your pick up location, change date, time or any other feature, or cancel your order.
You can add commonly used travel locations (except airports, which are already shortcuts) to make ordering faster and easier. Save the shortcut name, such as work, dentist, home, or favorite restaurant, and the name and address of the location in your permanent profile and you can scroll to that shortcut to quickly enter that location in your order.
Save all cell phone, office and home phone numbers in your profile so if you need to call, our automated system will recognize any of those numbers and quickly place your order.
We accept all major credit cards, coupons and village sponsored senior discount taxi coupon programs. Remember, it's quicker to click than to call!
1. Minor UI fixes based on order
Ratings and Reviews
Very unreliable app on the mobile phone
This app works fine for a computer (windows) but is awful on an iPhone. It can take several tries to open the app then it may close out midway through requesting a ride from O'Hare. Put in complete information and ordered cab despite difficulties only to have driver ask for the full address while half way to our destination. Ended up giving him step by step instruction from our phone to get to our destination. App did not save all of the information. Useless app in my opinion. Scrap it and start anew.
Mobile Pay is a great Feature!
About 4 months ago, Mobile Pay, the best feature on the App, stopped Working for no apparent reason-so this was originally a 1-Star Review. However, once I talked to the right person, Laurie, on the American Taxi team, my issue was resolved immediately. Turns out I had been added to a Blocked List as American Taxi was dealing with a Fraud Issue (not directly related to my Info). So, not only did I get an explanation that made sense, I got a resolution. Technology, Fraud Prevention, etc. can make our lives easier or more difficult--what this reminded me of is that *people* like Laurie still play an vitally important Role in enabling the Technology to be a positive force and Troubleshooting when it's not working. My satisfaction with American Taxi couldn't be higher! It's a reliable Company with friendly Drivers, and the App makes it easy to do business with them (Scheduling Rides, Mobile Pay, etc.). I am pleased to give American Taxi my full endorsement and loyalty as a Customer!!
Insecure but works
I like the app because it easily let you order a taxi and it's faster than calling. However security is not the best, for example if you hit forgot password you will receive your password back which is bad practice because it means somewhere there's a database with plain text password (or something that can be easily retrieved) <-please try at least a one way hash. On the other hand if they have my password exposed it could be the same for credit cards (so I don't recommend giving it to them through the app).
I really like what you have done as a company to offer customers an extra value and I hope you take this as feedback and an opportunity to improve
With Family Sharing set up, up to six family members can use this app.