Park Evanston 4+

It charges you a $0.35 convenience fee, which you don’t have to pay if you’re paying at the station. That’s really annoying when you just want to park for 15 min to pick up some carry out. In that case, you pay more than twice as much. So all in all, convenient for longer parking, but expensive if you’re just trying to park momentarily.

So I have $6 left in my wallet and it’s making me refill my wallet (to $20) before I can use my $6. What a scam Evanston...this app is supposed to make it easier for your citizens to park, don’t steal our hard earned money. Also, you are charging a $1.00 if you pay less than the full time ($2)?? So basically I need to pay at least $1.25 to park every time??? Even for 15 minutes? I don’t know who voted on instituting this new parking system but you should have made this more user-friendly. The past few times I’be been at the Evanston gym all I hear in the locker rooms are people complaining about this app. Change it.

Whenever I go to use the app, it either shuts down or when I go to use my card on file, it says “authorization failure”. This happens even when I have funds in my bank, when I delete and re-type my card info, or when I use a different card. It hasn’t worked for the past few weeks and even when I uninstall and re-download the app. I’ve been trying to contact app support but when I go to their website, there is no page for app support or to report problems.