Description

Welcome to Amex GBT Mobile: the business travel app that empowers customers of American Express Global Business Travel (GBT) by providing global access to booking, trip information, and live servicing.

We focus on the details, so you can focus on the reason you are traveling (and maybe even get some rest).

Whether you are a road warrior booking complex international trips with many connections, or simply trying to keep track of flight, hotel, car and rail details without resorting to paper itineraries that are hard to access when you need them – Amex GBT Mobile is your partner in all things travel.

See how the new Amex GBT Mobile app will revolutionize the way you travel:

Book directly from your mobile device.
• Access booking features directly from the home screen of the mobile app.
• Complete bookings with live agent Messenger.
• Book hotels with Booking.com.

All your travel organized in one place.
• Updated itineraries and timeline view allow for easy access to all of your travel.
• New action oriented trips and segments, with contextual options based on where you are in your journey.
• Add trips booked anywhere using our new import feature.

See the future with a complete travel timeline.
• Our improved timeline view allows you to see all your trips in one feed.

Chat with a travel counselor with Live Messenger.
• Our Messenger feature allows you to connect with a travel counselor for assistance.
• Modify or change existing trips booked with American Express GBT.
• Book new trips, flights, hotels or other travel with a live agent.

Never miss a beat, with trip updates and messages.
• Receive important travel updates and notifications in real time.
• Stay safe while on the road, with Expert Care and Proactive Traveler Care.

Important note about App Access
• In order to register and use Amex GBT Mobile, *your company needs to be a customer of American Express Global Business Travel* and have signed up for the app (if they have not, please ask your company's travel manager to get in touch with their account manager). You will then need to enter your company email address and complete a few registration steps.
• To access a list of frequently asked questions, please click here: https://www.amexglobalbusinesstravel.com/faq
• Available in 25 countries globally, in English, French, French Canadian, and Spanish.
If your company does not yet manage travel using American Express GBT’s tools, discounts and world-renowned customer service, please ask your leadership to get in touch with us to learn more about how we can help you get the most out of your travel: www.amexgbt.com.

What’s New

Version 4.13.0

We are always working to improve the performance of our app and your experience using it. Our latest release includes further enhancements for companies to send itinerary-specific travel program notifications to their travelers.

Ratings and Reviews

3.2 out of 5
98 Ratings

98 Ratings

Varsha Karkhanis ,

Quick & easy access to a GBT agent

I was stuck on a runway for an hour or more a few weeks ago at around 8pm. There was a weather issue so I suspected that we would be turned back to the gate. For security reasons with all the delays, I was not willing to fly out later and arrive at my destination at 1am. Rather than wait to get back to the gate, I chatted with an agent on the GBT app and booked a hotel near the airport and rebooked my flight for the next day morning all from my plane seat. It was easy and convenient. Sure enough, we turned back and while most folks were rushing to the gate agents, I walked out of the aircraft and headed to the hotel for a good night’s rest.
Next morning, I was all set to take on the world !!

Developer Response ,

Thank you for taking the time to share your experience! We're so happy to hear that you've found the app helpful in a time of stress. Thanks for being an Amex GBT Mobile app user.

Antonia Co ,

While everyone was sprinting in the airport...

After our flight had been canceled, instead of sprinting to the customer service desk to get on the next flight out, I was sitting at the gate, peacefully chatting with a travel counselor who was able to rebook my flight through the Amex GBT Mobile app. I never even had to call! It’s so nice to have my itinerary all in one place to reference easily and message with an agent whenever I need to. This has saved me so much time and stress!!!! Thank you for making my life easier.

Developer Response ,

Thank you very much for your feedback! We are so glad to hear that the app has saved you time and stress - thanks for being an Amex GBT Mobile user.

MBerk50 ,

Great Experience

On a recent trip with a connection in Houston, my first leg was delayed and it looked like I was going to miss my connection. Using this app, I was able to connect to an agent via the built in messaging, change my connecting flight and while other travelers on the flight scrambled once in Houston, I calmly walked off the plane knowing my connection was booked!

Developer Response ,

We're so glad to hear that you had such a positive experience using our app. Thanks for sharing your feedback and for being an app user!

Information

Seller
GBT US LLC
Size
75.1 MB
Category
Travel
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, German, Japanese, Spanish, Swedish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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