Priority Pass™ is the world’s largest independent airport lounge access program, providing members with quick and easy access to 1200+ airport lounges and other experiences worldwide. With the free Priority Pass App, you can benefit from a host of additional features to make your airport experience more rewarding.
- Start your trip early by searching and accessing 1200+ airport lounges and other experiences worldwide
- Find your way around – try our new indoor airport maps functionality, available for 10 major airports
- Save with 800 discounts and upgrades from around the globe across a range of airport experiences, including retail, dining and spas.
- Stay up to date – check your current membership entitlement and visit history
New to Priority Pass
Navigating Tokyo Narita Airport: Indoor Airport Maps have proven to be a popular feature since their addition to the Priority Pass app in 2018. We’re delighted to now bring this powerful capability to Narita International Airport (NRT), also known as Tokyo Narita Airport, in Japan.
There are currently have 5 lounges available to Priority Pass Members across NRT International Terminals 1 and 2. Narita will replace Istanbul Ataturk (IST), Turkey, which closed for commercial passenger flights in April.
Global Airport Lounges of the Year: Following the announcement of the Global Airport Lounge of the Year Awards, we’ve added award badges to the winning lounges to highlight their success.
This years’ winning and highly commended lounges were spread across Ecuador, Latvia, United Kingdom, United Arab Emirates, Thailand, Singapore, Mexico, USA and Colombia.
Ratings and Reviews
The app seems to work just fine. I’ve been enjoying this lounge program and app for almost four years. It’s great to have lounge access in so many airports, especially since Amex lost so many of its airline lounge partners. I have long been frustrated about such limited lounge access when I’m in Australia. The $36 credit Priority Pass has arranged at various cafes and bars in that country’s airports are a welcome compromise. Prior to this recent update (Dec 2018), I could have rated the app more favourably, however... the good people at Priority Pass have recently decided to lunch a discount program, whereby we members are offered small discounts (10% off this or that, buy a 30 min spa treatment and receive an extra 5 mins, etc). Discounts are great, but unfortunately they’ve shoved them into the same section as the lounge listings. Case in point: check airport LGA (NY/NJ LaGuardia). It looks as though you have options at three terminals. But after you waste 10 mins with your slow airport data, you realise there are no actual lounge partners; just 10% discount coupons at places you wouldn’t care to shop. I understand the need for PP to build additional revenue streams, but could they (you) please not do it in a way that compromises the usability of your program and app..?! Maybe move offers to a different tab, where I can choose to peruse or ignore them. Cheers.
Developer Response ,
We’re sorry to hear this. Please send us details to firstname.lastname@example.org & we'll look into why this might be happening on your device. Please tell us what device you’re using, what version of the Priority Pass app you’re using, what version of operating system you’re using on your phone, what language your phone is set to & your user name. Many thanks, Leah
Want offline and offer filtering
I’m still waiting for Priority Pass to add back the ability to off-line the information— we were told that would come back, is that ever going to happen?
I wish it would remember recent searches.
I really wish there were separate sections for the “offers” and for the lounges. You all know perfectly well nobody joined Priority Pass for the offers...we join it for the lounges, and I don’t think I know a single person who actually gives a darn about the offers. It is annoying to look up an airport (BWI, for example) and see all five concourse is listed. Then I have to tap each one to see which one contains the lounge. This is not helpful, it is annoying. It should be lounges and offers as separate categories, then show which concourses have those things.
Developer Response ,
Thanks for your constructive feedback on our current features. We are working behind the scenes to make improvements so that the app is easier to use. Stay tuned for updates! Leah
A decent app can't repair a worthless program
Any user of this app quickly realizes it doesn't matter whether the app works or not. The Priority Pass program continues to disintegrate into such an irrelevant airport lounge program it's amazing that Amex continues to tout it as a Platinum Card benefit.
It appears that as more airport lounges have decided not to accept Priority Pass, the program is moving to offering small discounts at minor airport vendors. I assume this is now the program's main revenue source - I certainly hope Amex isn't funding it on the thought that cardholders care. Far better to open more Centurion Clubs.
It probably isn't fair to the developers to score the app so poorly - it isn't that bad an app - but a better app simply makes it easier to see how pointless the program is.
- Priority Pass Ltd
- 220.2 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © Priority Pass 2018
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With Family Sharing set up, up to six family members can use this app.