Priority Pass™ is the world's largest independent airport lounge access program, providing members with quick and easy access to 1300+ airport lounges and other experiences worldwide. Activate your account for free with the Priority Pass App in just 2 easy steps, so you can benefit from a host of additional features to make your airport experience more rewarding.
• Start your trip early by searching and accessing 1300+ airport lounges and other experiences worldwide
• Activate your account to save with 800 discounts and upgrades from around the globe across a range of airport experiences, including retail, dining and spas. For example, you could save 20% on a gym pass at Baltimore Airport, or 10% at Michael Kors at Washington Dulles International Airport.
• Find your way around - try out new indoor airport maps functionality, available at 10 major airports.
• Stay up to date – create an account to check your current membership entitlement and visit history or leave a lounge review
Thanks for using Priority Pass!
We regularly update the app to make it faster, safer and more engaging for you.
Here are a couple of the enhancements you'll find in this latest release:
- Feature enhancements and bug fixes
Ratings and Reviews
Nothing seems to work here
I’m trying to activate my membership and I’ve follow the instructions to do so on the app. I’ve tried to activate by membership number and it couldn’t finish the activation process. There were no error to inform me what went wrong, I submitted the form and there was no feedback at all. The technical issues with the activation flow and sign up is utterly disappointing and this app is completely unusable. Please spend more time on testing before releasing this kind of products to consumers.
I then tried to submit a feedback regarding this issue online and there were issues submitting this issue online too. Honestly nothing seems to work here and I really wonder what are they even doing?!
The app seems to work just fine. I’ve been enjoying this lounge program and app for almost four years. It’s great to have lounge access in so many airports, especially since Amex lost so many of its airline lounge partners. I have long been frustrated about such limited lounge access when I’m in Australia. The $36 credit Priority Pass has arranged at various cafes and bars in that country’s airports are a welcome compromise. Prior to this recent update (Dec 2018), I could have rated the app more favourably, however... the good people at Priority Pass have recently decided to lunch a discount program, whereby we members are offered small discounts (10% off this or that, buy a 30 min spa treatment and receive an extra 5 mins, etc). Discounts are great, but unfortunately they’ve shoved them into the same section as the lounge listings. Case in point: check airport LGA (NY/NJ LaGuardia). It looks as though you have options at three terminals. But after you waste 10 mins with your slow airport data, you realise there are no actual lounge partners; just 10% discount coupons at places you wouldn’t care to shop. I understand the need for PP to build additional revenue streams, but could they (you) please not do it in a way that compromises the usability of your program and app..?! Maybe move offers to a different tab, where I can choose to peruse or ignore them. Cheers.
Developer Response ,
We’re sorry to hear this. Please send us details to firstname.lastname@example.org & we'll look into why this might be happening on your device. Please tell us what device you’re using, what version of the Priority Pass app you’re using, what version of operating system you’re using on your phone, what language your phone is set to & your user name. Many thanks, Leah
Blackout Periods - Low-Priority Pass
I had Priority Pass for one year and managed to use it once at LAX (Alaska Air).
The common theme was that the lounges refused Priority Pass customers anywhere around peak times (e.g. 10am to 2pm, then 4pm to 7pm) and only allowed the particular lounge-membership customers. The app was no help in this regard.
I had also provided memberships to my adult son and two adult daughters with the hope that their travels would be more pleasant. Same story, more blackout periods than access to lounges.
When I think of Priority Pass I think of my adult daughter calling, crying, from the airport after being cattle herded between canceled flights and having to spend most of the night in the Airport. What tipped her to tears? A rude and snobby refusal from the only Priority Pass “accessible” lounge open. The app said the lounge was open to Priority Pass members at the time period… the stringy blond door-Nazi said otherwise.
At least if the app and service could tell you the Priority Pass Members hours of access for any given lounge in ** real time **, it could set expectations early rather than having to trudge all over hill and dale in O’Hare looking for a lounge that will admit Priority Pass members.
Two stars because this app results in great cardio workouts racing around airports trying to find a lounge (that might let you in) before your next flight!
Low Priority, I’ll Pass
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- Financial Info
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The following data may be collected but it is not linked to your identity:
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- Priority Pass Ltd
- 180.9 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © Priority Pass 2018
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