Avant

Name: Avant
Rating: 4.8 (99146 reviews)
Author: Avant, LLC (US)

Finance

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

99K Ratings
Ages

4+
In-App Controls
Category

Finance
Developer

Avant, LLC (US)
Language

EN
English
Size

176.9
MB

iPhone

Make a payment, view transactions and more. Manage your card or loan with ease. Stay on top of your finances with our mobile app, a streamlined modern solution to managing your Avant credit card or loan. Credit Card • Schedule or cancel payments • View transaction history • Add or remove payment methods • Enroll in autopay and paperless statements Personal loans • Schedule or cancel payments • See your upcoming payments and your payment history If you ever need help, our customer support agents are available via phone or email, one tap away in the app. About Avant We are a credit-first financial technology company helping our customers move financially forward with expanded access to credit cards and loans. We champion our customers at every step of their financial journey and take pride in providing them with top-tier customer support. Explore your financial choices today at avant.com. Note: You cannot apply for a loan or credit card through the Avant app. If you would like to apply, please visit www.avant.com. Avant branded credit products are issued by WebBank.

Ratings & Reviews

4.8

out of 5

99K Ratings

Customer Service and account service is bad
01/14/2025

Bailey_1982
So I have called in multiply times to do my address change when I moved. I called all my banks and credit card companies and so I have moved being military quite often. Well this last move all my banking institutions did my change of address except for Avant. I have called and emailed multiple times they claim they have mailed out my card to find out they didn’t. Now they want a copy of my lease or drivers license which sounds really bogus since all my other banks never requested anything of the sort. We are in 2025 and this creditor is behind in the times. Especially if the post office has my new address reflective on every piece of parcel that comes to me with my new address being my documented official address. I have paid off my cards and loans in preparation to close this account. Too many headaches for a card I haven’t received yet since October 2024. The customer service is subpar and very low quality and the management as well. My capital one cards are way better and my credit one and my credit union cards this bank truly is low quality you pay for the services you receive which are none.
Customer Service and account service is bad
01/14/2025

Bailey_1982

So I have called in multiply times to do my address change when I moved. I called all my banks and credit card companies and so I have moved being military quite often. Well this last move all my banking institutions did my change of address except for Avant. I have called and emailed multiple times they claim they have mailed out my card to find out they didn’t. Now they want a copy of my lease or drivers license which sounds really bogus since all my other banks never requested anything of the sort. We are in 2025 and this creditor is behind in the times. Especially if the post office has my new address reflective on every piece of parcel that comes to me with my new address being my documented official address. I have paid off my cards and loans in preparation to close this account. Too many headaches for a card I haven’t received yet since October 2024. The customer service is subpar and very low quality and the management as well. My capital one cards are way better and my credit one and my credit union cards this bank truly is low quality you pay for the services you receive which are none.
First Impression ZERO stars if I could
08/27/2025

Alex2cuol
I’ve signed up for this card since July 25th, 2025 got approved they told me 7-10 business days to receive my card in the mail. 10 days passed I called the lady told me oh no it’s not 7-10 business days it’s 10-15 business days so I should wait 5 more days it will arrive. I’ve had to travel. The additional 5 days passed still no card. I called again they said it should still be on its way. At this point I have to travel for a while so I’m asking if I can request expedited shipping for the card, NO I cannot, I was told I have to wait another 10-15 business days for the card to arrive. Ofc I’m traveling and the 15 business days have passed its now going onto 20 business days. And the card still has not arrived to my shipping address. I am out of that card, the information I am getting from multiple customer reps don’t align which leads me to believe that they are just making stuff up from 7-10 days to 10-15 days….. even with the inconvenience they don’t even have an option to expedite the card delivery to me. Very very very disappointed!!! Very very very bad start!!!!! Customer service seems inefficient, multiple people giving different responses. And no real action plan to resolve the issue. Almost like I got to start over from the beginning and wait and hope I get my card. It’s now over 1 month and I have not received my physical card.

Developer Response
Thank you for sharing your feedback. We are sorry to hear about the issues you’ve encountered. Please send the details to careteam@avant.com using the email address on file so we can investigate. Our team is standing by to assist you!
First Impression ZERO stars if I could
08/27/2025

Alex2cuol

I’ve signed up for this card since July 25th, 2025 got approved they told me 7-10 business days to receive my card in the mail. 10 days passed I called the lady told me oh no it’s not 7-10 business days it’s 10-15 business days so I should wait 5 more days it will arrive. I’ve had to travel. The additional 5 days passed still no card. I called again they said it should still be on its way. At this point I have to travel for a while so I’m asking if I can request expedited shipping for the card, NO I cannot, I was told I have to wait another 10-15 business days for the card to arrive. Ofc I’m traveling and the 15 business days have passed its now going onto 20 business days. And the card still has not arrived to my shipping address. I am out of that card, the information I am getting from multiple customer reps don’t align which leads me to believe that they are just making stuff up from 7-10 days to 10-15 days….. even with the inconvenience they don’t even have an option to expedite the card delivery to me. Very very very disappointed!!! Very very very bad start!!!!! Customer service seems inefficient, multiple people giving different responses. And no real action plan to resolve the issue. Almost like I got to start over from the beginning and wait and hope I get my card. It’s now over 1 month and I have not received my physical card.
Developer Response 08/29/2025
Thank you for sharing your feedback. We are sorry to hear about the issues you’ve encountered. Please send the details to careteam@avant.com using the email address on file so we can investigate. Our team is standing by to assist you!
Pleasantly surprised
Mar 13

Aleksey $
Read a lot of reviews saying this company does funny things, took the chance when nobody else would approve me Avant took a chance, I don’t know about everyone else but I pay my bills in full and on time, no issues far as getting my card declined or surprise fees. People just say anything when they really are the issue, the annual fee is something I rather not pay but it is what it is, for now it’s worth $8 a month to have access to credit. Customer service is definitely the worst part, I called for a small issue and unfortunately had to speak to someone who was clearly Indian and didn’t know English past the script in front of them. That’s the only thing I’d say needs improvement , make American customer service departments great again. If you’re in a tight spot and nobody else will give you a shot Avant will, just don’t be an idiot and actually pay your bills on time.
Pleasantly surprised
Mar 13

Aleksey $

Read a lot of reviews saying this company does funny things, took the chance when nobody else would approve me Avant took a chance, I don’t know about everyone else but I pay my bills in full and on time, no issues far as getting my card declined or surprise fees. People just say anything when they really are the issue, the annual fee is something I rather not pay but it is what it is, for now it’s worth $8 a month to have access to credit. Customer service is definitely the worst part, I called for a small issue and unfortunately had to speak to someone who was clearly Indian and didn’t know English past the script in front of them. That’s the only thing I’d say needs improvement , make American customer service departments great again. If you’re in a tight spot and nobody else will give you a shot Avant will, just don’t be an idiot and actually pay your bills on time.
Unsatisfied customer
01/25/2022

nikoliciou32
This mobile banking app is by far the worse one I’ve ever used. Their customer service people can’t help you with anything really they just keep apologizing. I originally had level but never used it. When I decided to start using it it’s been nothing but a headache. 1st I can’t access the app because I couldn’t remember the password. So I’m order to change my password I need the original number I signed up with which I no longer have. So they tell me to send them documentation like a phone bill. Which I don’t possess any longer. My current phone is in my husband name who pays the bill. So they can’t access me without have that. 2nd the PIN number can’t remember what I put for that either so once again they tell me the only way to change this is thru the app which I can’t access without the password. So now I added money to account thru cash app and tried to withdraw at an atm hoping I would figure out the pin at least. Nope to many failed attempts locks my card up. Avant- customer service says it shows an available balance and I should have access. So when I tried to use it again it still doesn’t work. I call them back and they said well it says something about suspicious activity. Well what kind of suspicious activity because clearly there’s nothing suspicious going on here I just want my money out. She had no idea what to do or say. So she tell my their specialist was gonna handle it and this gonna take 1 to3 business days. So I better hope I don’t need this money any time soon. They want you to do all this verifying over the phone just tell me there’s nothing you can do. What I joke
Unsatisfied customer
01/25/2022

nikoliciou32

This mobile banking app is by far the worse one I’ve ever used. Their customer service people can’t help you with anything really they just keep apologizing. I originally had level but never used it. When I decided to start using it it’s been nothing but a headache. 1st I can’t access the app because I couldn’t remember the password. So I’m order to change my password I need the original number I signed up with which I no longer have. So they tell me to send them documentation like a phone bill. Which I don’t possess any longer. My current phone is in my husband name who pays the bill. So they can’t access me without have that. 2nd the PIN number can’t remember what I put for that either so once again they tell me the only way to change this is thru the app which I can’t access without the password. So now I added money to account thru cash app and tried to withdraw at an atm hoping I would figure out the pin at least. Nope to many failed attempts locks my card up. Avant- customer service says it shows an available balance and I should have access. So when I tried to use it again it still doesn’t work. I call them back and they said well it says something about suspicious activity. Well what kind of suspicious activity because clearly there’s nothing suspicious going on here I just want my money out. She had no idea what to do or say. So she tell my their specialist was gonna handle it and this gonna take 1 to3 business days. So I better hope I don’t need this money any time soon. They want you to do all this verifying over the phone just tell me there’s nothing you can do. What I joke

Like using the Avant app? Rate us! This version has the same features and functionality as the Avant Credit app, but with a new and improved design for an easier, more enjoyable user experience. Questions? Send us a message at support@avant.com.

Version 3.9.2 Apr 6

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Avant, LLC (US)
Size: 176.9 MB
Category: Finance
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance

Developer Website

Privacy Policy

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Avant

Ratings & Reviews

Customer Service and account service is bad

First Impression ZERO stars if I could

Pleasantly surprised

Unsatisfied customer

What’s New

App Privacy

Data Linked to You

Accessibility

Information

You Might Also Like

BrightWay Credit Card Mobile

Prosper Card

Sparrow Card App

CFC Mobile Access

Mission Lane Card

Aspire Account Center

Concora Credit

Imagine Account Center

Merrick Bank Mobile

Fortiva Account Center