Axos Bank‪®‬ 4+

Axos Bank

Designed for iPad

    • 4.7 • 8.6K Ratings
    • Free

Screenshots

Description

Functionality from the legacy Axos Invest App is now available in the Axos: Bank, Invest, and Personal Finance app.


App Store Description

**Welcome, Axos Invest: Managed Portfolio Customers**

Manage your finances on the go. Your complete financial picture — banking, investing, and personal finance management — in one convenient place. Fast and secure, with all the tools you need to keep track of your money.

Save, Borrow, and Transact
● Quickly check account balances and review transaction history
● Deposit checks, transfer funds, and pay your bills on your schedule
● Set custom alerts to stay informed in real time

Investing Your Way
● Dream big, set your milestones, and start investing with our intelligent software that rebalances and reinvests for you
● Review investment portfolio recommendations tailored to your risk tolerance designed to guide you on your financial journey

360-degree Financial View
● See all your accounts in one place
● Categorize your spending across all accounts
● Review your total net worth

Need help? Just ask
● Get banking answers quickly chatting with Evo
● Contact a customer service representative

Safe and Sound
● Secure, two-factor authentication
● Advanced Face ID and Touch ID (fingerprint login)
● Account monitoring for potential fraud
● Automatic logout for extended periods of inactivity

What’s New

Version 3.4.0


New enhancements and minor bug solutions to improve the user experience.

Ratings and Reviews

4.7 out of 5
8.6K Ratings

8.6K Ratings

Amykins514 ,

App needs improvement

I LOVE Axos as a bank, but the app really needs some work. My main complaint is the page where we can freeze and unfreeze the debit card. I’ve had my card information stolen in the past with other banks, so this is a major feature for me. When I’m not actively using my card, it’s important to me I be able to shut the card off. Because I do this so frequently, I need the app to be trustworthy when it comes to this, and it isn’t. For a long time, I could unfreeze and freeze it through the app, but it was extremely slow. I’m talking around 3 minutes of the page loading, every single time, for me to click the switch to turn the card on or off, and then another few minutes for it to update to locked or unlocked. Now I can’t do it at all. It tells me it’s loading for a few minutes, then the app freezes entirely and shuts down. I now have to log into my account on my browser to use this feature. I’m thankful it works so easily and quickly through the website, but for someone like me that is constantly turning my card on and off, it kind of renders the app useless.

Developer Response ,

Hi Amy, we appreciate you taking the time to share this feedback with us. I have escalated your comments to our team. We are always making improvements to the app, and we value your feedback!

DMeister5888 ,

I Miss Wisebanyan

I signed up for Wisebanyan a long time ago and I loved the simplicity of the app, the goal based portfolios, and ease of applying different investment strategies. The new app is a cluge, adding and editing portfolios seems to barely work if at all, there’s a new management fee, and now instead of the sleek simple look my eyes are accosted by what appears to be a big banking app with ugly ads. Wisebanyan made investing simple and fun, using this app is like taking 5 steps backward to e-trade of the early 2000s.

It just never worked well after Axos took over, it implied all the cool roboinvesting tools like formulas I had used in Wisebanyan were still available to me in the new app, but all the buttons would do is take me to the old Wisebanyan website and throw an error. After trying to live with it for a year or so I finally rolled over my accounts to Betterment to get the kind of service I loved in the first place. However, even that process was clunky and I had to constantly reach out to support to get my money out of my accounts, usually weeks after I made the request thru the app I would reach out and someone would get back to me “apologizing for the inconvenience” and then doing what the app should have done automatically.

In summary, Robomanaged investment accounts thru this app are completely broken, look elsewhere!

Developer Response ,

Thanks for your input. We'll use feedback like yours tp help us improve our app.

colinr321 ,

The app just isn’t functional, can’t access money

For many of us, our path to Axos Bank started at an investment app called WiseBanyan, which eventually became Axos Invest, with a more recent forced integration with Axos Bank. The initial change made everything a bit worse, but the recent transition took us from a totally serviceable app and website to one that both lacks core services that made investment with them worthwhile AND just isn’t functional on a basic level. Lots of crashes, lots of the website/app simply doesn’t work, it’s a nightmare.

What’s really frustrating, though, is that there clearly hasn’t been any effort in customer service. I sent a support request asking about some of the functionality on the site along with the status of a transfer I’d submitted over a week prior that hadn’t gone through, and on top of all the functionality I asked about being unavailable, my transfer had been canceled without any notification. I followed up the next day asking why my transfer had been canceled and if my new request could be expedited in any way. No response. I followed up 4 days later. Still no response. If I can’t easily access my money and can’t get any response about why I can’t easily access my money, why in the world would I stick with this bank?

Developer Response ,

We apologize for you experience. We value your feedback and we'll use comments like yours to improve our products and services.

App Privacy

The developer, Axos Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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