Bally Casino Games - NJ & PA 17+

This casino app is the worst

This is the worst casino ever of you going to do online betting do Golden Nugget. rivers or live casino don’t matter what you play you will be on a losing spree after your first deposit you will win then after that you will never win again I’m about to delete this app. The only reason why I kept it so long because they give you less problems when they’re trying to search your location then make sure you’re in the right place. Please do not spend too much money with this app they will rip you off if you like to play slots and you bet $1.50 and deposit $100 you will lose the whole thing you were not win nothing more than three dollars you played the table games. you will not win anything over $50 so if you just want to have fun keep it at 50 Cent nothing more.

Read this before you download, Worst online casino

I went on vacation to NJ over the weekend and due to restrictions I couldn’t play my usual online casinos. I deposited about 25$. Ended up winning a tad over 100$ on slots. Withdrew to my PayPal account on Monday, as of today(Sunday) they needed documents such as pdfs of my PayPal bank statements, my drivers license and a photo of me holding my drivers license to show proof it was me. Then when I finally got in touch with someone they said it was PayPal’s fault but they didnt realize I submitted that other documentation before that. After I told them that my withdraw was cancelled and funds were returned to Bally online casino, and now they have to review my documents I sent today. This has been going on all week just for 70$. So now they told me to wait to complete my withdrawal(again for the third time)until I hear back again from their online support team(good luck getting in touch with them) when they are done reviewing my documents. I never had this issue with any other online casino in my life, it’s crazy. At least they put the funds back in the app that I can’t use now since I left the state, so ridiculous.

PS as I’m writing this I just withdrew from my local online casino and the funds are already in my PayPal account, so I withdrew, wrote this and 5 min later my funds are available. It’s not right. I hope they get it squared away for me because I can’t even play it now since I’m out of New Jersey.

Developer Response ,

Thanks for using our app, womp13. We appreciate your feedback and regret you were unsatisfied with our verification process. We are dedicated to providing patrons with an enjoyable time on-site and would like to help you. Please contact our 24-hour Customer Service live chat to provide more information to assist you further.

Pay attention when signing up

I don’t remember if the app asked me to submit ID’s right away, but if you don’t please be aware that when you want to withdraw, they might close your account until they receive verification in the form of drivers license and whatever they require. This is what is currently happening to me. I never received an email or text stating I needed verification. They just automatically closed my account. I tried calling their customer service and that was a joke. I was on hold for about 20 minutes before I hung up and reached them through live chat. That took awhile too. They only requested my drivers license and told me it would be 48-72 hours until they verify my account. I am not sure why they close your account without first informing you of why they did it. Other online casinos will either send you an email or tell you immediately that you need verification. They need to fix that problem, because closing your account without reason leaves a bad taste in your mouth.
As for the slots, they are very tight, but that is just my personal opinion.