Screenshots

Description

Download the Beam Dental app today to easily find an in-network dentist, view your insurance card, access Beam Brush features, and sync your brushing activity. The app makes it easy for you to save time and money!

What’s New

Version 3.9.0

- Tapping on Brushing Activity will now provide additional details for all your brushing history
- Minor bug fixes

Ratings and Reviews

2.4 out of 5
29 Ratings

29 Ratings

Alyssa, Wyoming ,

No way to access brushing data

You have to run on good faith that the app is sending the data but there is no way to see your brushing history or data. I checked with customer service and they weren’t helpful, they said you can see it on the app but in fact you cannot. So all the app is basically good for is a timer to brush your teeth.

Developer Response ,

Good news! As of today, you can now see when your brush last synced to verify that your data is being sent to us. Stay on the lookout for future updates as we continue building out our brushing history functionality!

the neen ,

New app update is TERRIBLE

I am new to the network and was excited to receive the brush and use it with the app. In fact, I was so exited that I downloaded the app and started to use it before my brush even came! Well, once my brush FINALLY showed up, the app had been completely redone, much to my disappointment.
First of all, my brush won’t sync. No matter what I do, nothing works! And there are no options as to what to do for help besides the beginning prompts. I have taken my battery out and replaced it, I have turned the toothbrush on and off, I have uninstalled and reinstalled the app. Nothing works. How am I supposed to get any of the “extra” benefits of having a brush that syncs up to an app that gains me extra insurance perks of it won’t connect to the app?
There is no option to remove a user either.
Also, what happened to the game and all the extra points you could earn after brushing your teeth?
This app is very user unfriendly and makes my head hurt. Very unsatisfied. If I could I would give negative stars.

Developer Response ,

Thanks for taking the time to leave feedback. We're always working on improvements for our app and have taken note of your concerns.

Fortunately, as long as the Beam Brush is connected via BlueTooth, it is storing your data! It can store up to 100 brushes and uses Bluetooth connectivity to send activity to our app when it’s open and the brush is in range. You should see the last sync date under the timer.

If you are having issues pairing the brush with the app via BlueTooth, this is an issue we corrected in our latest update — make sure you have that version downloaded! However, if you're still experiencing trouble, please don't hesitate to reach out to support@beam.dental for further assistance.

ceeyjay1 ,

Very glitchy

When ever I open the app it gets stuck on the beam logo then closes out. When it does finally open it’s not syncing my sessions. I hope this is fixed soon. I only switched to this brush because of the insurance perks. I was using the oral b Braun After using their app this was a big disappointment. Update: I was only able to use the app for one day before it stopped working and nothing customer service tells me to do has worked it is frozen on the beam logo now. Even reinstalling does nothing.

Update:
Even after the newest update it doesn’t record a lot of my sessions. Not to mention I have to change the batteries on the toothbrush weekly. Very unhappy

Developer Response ,

Thank you for bringing this issue to our attention. It should be fixed with the release of our latest update—just download the most recent version of the app!

Information

Seller
Beam Technologies
Size
36.9 MB
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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