BetterHelp is the convenient way to get professional help from licensed therapists and counselors online. With over 3000 trained, experienced and accredited counselors covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

• Over 3000 counselors & therapists with different areas of expertise
• All counselors are licensed, trained, accredited and highly experienced
• Match with an available counselor who is the best fit for your needs
• Unlimited private one on one communication with your therapist
• Schedule live sessions with your counselor or use the secure messenger
• Gain access to constructive, educational group webinars


Facing obstacles alone can be daunting – receiving support and guidance from a professional counselor has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available counselor who fits your objectives, preferences and the type of issues you’re dealing with. Different counselors have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.


There are over 3000 counselors in BetterHelp, each with at least 3 years and 2,000 hours of hands-on experience. They are licensed, trained, experienced and accredited psychologists (PhD/PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional counselors (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective field. They have been qualified and certified by their state professional board are completing the necessary education, exams, training and practice.


You and your counselor will get your own secure “room”. This will be your private place to communicate day or night. You can access this room from any internet connected device, wherever you are.

You can write about yourself, the things going on in your life, ask questions and discuss the challenges you’re facing. Your counselor will login to the same room and respond with feedback, insights and guidance. This ongoing one-on-one dialogue is the foundation of your work with your counselor.

Together you’ll work towards making a positive change in your life, accomplishing your goals and overcoming your problems.


You aren’t limited to a certain number of messages (“sessions”). The frequency of your sessions depends on your availability and the interaction between you and your counselor. You may prefer to have 3-4 short interactions per week, or 1 very long and thorough session. You can use the service as much or as little as you like, depending on your needs. Your therapist will work to accommodate your changing needs in a timely manner.


Many people avoid getting professional help because it can become extremely expensive. We want to make BetterHelp easy and accessible to everyone, so we've created a plan which is simple, predictable, risk-free, and affordable.

Plans range from as low as $40 per week. With any plan you choose, you will pay a fraction of the cost of traditional counseling.

If you accomplished your goals or if you found it to be no longer helpful for any reason, you can simply cancel the subscription. Canceling is easy and done online - there are no hoops to jump through.



What’s New

Version 8.2

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version fixes a bug affecting a limited number of users when updating their account settings.

Ratings and Reviews

4.5 out of 5
6.7K Ratings

6.7K Ratings

LSpades ,

More helpful than you may realize.

This app/website has been a wonderful discovery. I discovered it thanks to the YouTuber Gabbie Hanna, and have been thankful ever since. My life has been one mental/emotional issue after the next, but I never actually got any real ‘help’, at least nothing that worked with me and for me. BetterHelp has definitely been the most properly advertised name I know, because they make it so easy to start and even though it’s not cheap, it’s definitely more affordable than traditional therapy. Thankfully I was eligible for some financial assistance, which they offer through their site! I’m a person that’s always had issue speaking up for myself and my own problems, which has always made it difficult to reach out, but now, I can reach out to my therapist (who can actually be swapped out at any time by the click of the button if you end up with someone that doesn’t work for you and you have too much anxiety to just tell the therapist what’s wrong). She has been so helpful and understanding in ways I haven’t experienced before, and has been providing some solutions that are working for me! Again, this is all within the first month of using this, and I can’t wait to see who I become with continued support and some BetterHelp!

primswhimsy ,

BetterHelp is the Best thing I’ve done for myself!

This app and the service that goes with it is a life-changer! If you’ve ever felt you needed therapy but couldn’t get to it either because of time restraints, convenience issues, monetary concerns, or even just lack of access, then you owe to yourself to check out BetterHelp. This app solves all those problems. It’s affordable, secure and private, convenient, and accessible. The quality of the therapy I’m getting is first rate—trust me, I’ve been to enough different types of therapists and therapies with my illness, I can tell quality and competence when I see it. This service has both. I live in a small, rural town and could not consistently get access to qualified, competent mental health care on a consistent basis. I was really struggling to cope. This service solved those issues and literally changed my life. The excellent therapist I have (Gerry W.) has been a real positive source of support, encouragement, guidance—but more than that, he’s taught me to cope with my illness and learn to accommodate and adapt so I can more successfully function in the real world. If you need or want excellent mental health counseling, this service/app is my number one recommended place to get it—no matter where you live. Try it, you will be glad you did.

dylanreed95 ,

Misled Reviews

Before I decided to purchase the membership, I saw a lot of misleading reviews that concerned me about the quality of the app. Yes, it may be true about the trial membership not getting enough responses. You get what you ask for. Why would they want to waste their time on something you got for free? After purchasing and putting in some detail what I wanted to talk about, I got a match fairly quickly and the counselor was in my state. If you’re not putting in the needed detail, it will take longer for a match. They want to put you with someone who’s experience matches your needs. My counselor asked me a series of questions to start off with so she knows what I was going through. It lifted a huge weight off my chest after telling her everything. Then the questions stopped and she was able to respond with a summary. I was pleased it didn’t take her long to write back. I would highly recommend this app to anyone if you’re nervous about explaining sensitive topics in person, but you’re more open online. I was happy I could just message her when I needed to. Especially the journal which I was impressed with, I could load up negative thoughts and share it with her to find a better way of handling it.


Compile, Inc.
17.2 MB
Health & Fitness

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© 2019 BetterHelp Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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