Blink Fitnes‪s‬ 12+

Seems very well thought out

Just started using this app but it seems very intuitive and well thought out. It tracks how often you workout, has articles about nutrition and working out. You can also check the capacity of your gym (although it takes a while to reflect in real time so you should still call to verify). You can also check to see what gyms are near you as well. I like it, hopefully I get to use it a lot.

Developer Response ,

Thank you so much for the 5-star review, jackrob! We hope you get to use the app a lot, too.

A mess

Since reopening during the Covid pandemic we’ve been able to use the app to make appts. Then a month or so after the reopen making an appt became mandatory. The only thing is that making an appt is nearly impossible. The app is horrendous at taking the reservation. Either the right times don’t show up at first, then when they do and you choose and appt time, there’s almost always and error message, which may or may not mean the reservation was taken. Then other times, past reservations you’ve already secured just won’t show up without constant refreshing. And it’s clear Blink isn’t taking it seriously. It’s only gotten worse. So all you can do is suffer through it until a reservation is magically made.

Horrible-App will not load past the privacy agmt screen

I’ve re download the app about three times in the past 48 hours. Every time I start it and enter my membership information, the app freezes on the loading screen which displays a check box to accept the user privacy agreement, which isn’t even functional because the page is just stuck on loading.

At the Blink Grand Central, NYC, the associate erroneously informed that a reservation was required, which was impossible due to the inoperable glitch-full app. Luckily a manager clarified that a reservation is recommended, not required, to avoid any admission issues when the gym reaches capacity.

If you are going to create a reservation system and strongly lean on customers to use it, at least ensure that the app is fully functional.

Developer Response ,

We understand that this is a frustrating experience, and we apologize. We fixed an issue where some users were unable to get passed our Terms and Conditions page. If you haven't already, try again and if the issue persists, please let us know at blinkms@blinkfitness.com so we can work to get you in the app ASAP.