See a doctor anytime, anywhere. With BlueCare Anywhere, Blue Cross Blue Shield of Arizona (BCBSAZ) members can see a board-certified doctor, counselor or psychiatrist on a mobile device. It’s the easy way to get immediate care– any day, anytime. Why wait to start feeling better! Just sign in and connect to your live virtual visit. All doctors are board certified with an average of 10-15 years in practice.
Fast help for common health issues
Doctors can diagnose and prescribe medications for routine health issues, including:
Common Illnesses and Injuries:
Cold, flu, fever
Counseling and Psychiatry:
Simple. Convenient. Time-Saving.
BlueCare Anywhere is a BCBSAZ health plan benefit. That means you will pay a copay for your virtual visit like you do for an in-person visit. Best of all, you don’t have to drive anywhere to get care and there is no waiting room to sit in. If you use Apple Health, you can choose to share your health information with the doctor during your virtual visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information and respiratory rate.
Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.
If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
Ratings and Reviews
My first BlueCare Anywhere visit
I have to admit that before today, I thought I would never use an online app for medical issues. Because it is difficult to drive around as I am recovering from ankle surgery, decided to use this app.
The app was simple to use and I was connected with Dr. Mercado within minutes. She was very attentive as I described my symptoms and asked questions that I wouldn’t have thought if bringing up. I did not feel rushed through the visit and was confident in her diagnosis. I will be using this health tool in the future for certain.
I scheduled an appointment, then went through all the steps and answered all the questions only for it to tell me last minute that my psychiatrist is not licensed for my state. That is something that you could easily filter way before I schedule an appointment. Thank you for wasting my time. Get better engineers, don’t be cheap. Also my time costs money, so please send me a check for $80 plus an inconvenience fee of $40 because I scheduled my night around the appointment I couldn’t have. Thank you. You have my address. Now you are charging me $40 for a missed appointment, but I guess this is a pending authorization fee and will be removed? 1. The email you sent me can’t be replied to which would be convenient to help launch a dispute claim 2. The phone numbers you gave me on the apps message a.) don’t have links b.) it’s not possible for me to copy the phone number. I have to flip back and forth to call support. You definitely rushed this product out which is annoying considering how many people probably use this service. It’s just such a mess.
Convenient if they actually help.
I’ve used this a few times and half the time it was super helpful and convenient. The other half, it was useless, as the doctors just told me to go to an in person urgent care for medication for my cold. Urgent Care would cost me $75 to go and the whole point of this app is to get fast help when you’re unable to go in person. It honestly depends on who you get. I just got someone today who was utterly careless. If you get a doctor who cares, it’s good. If you get a doctor who’s just trying to collect money from your insurance and not actually care about you as the patient, then it’s a waste of time for you. Therefore, I feel my experiences are inconsistent and I rate this a 2. You might just be better off going in person to your regular doctor for consistency.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Blue Cross And Blue Shield Of Arizona, Inc.
- 125.8 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- ©2020 American Well. All rights reserved.
With Family Sharing set up, up to six family members can use this app.