Bozzuto Resident Experience 4+

I love the area Trove is located at, very close to DC and my job. The apartment building is beautiful, including the amenities. The gym is also very big with a large variety of equipments. The pool is a little shallow, but still nice. The neighbors are super friendly and this place is dog friendly as well. Trove is a little more on the expensive side, but they offer very good deals when moving in. This is an upcoming area, you can really see the neighborhood becoming prettier and prettier. I recommend this place to all my friends looking for a new place to live. The staff is also very nice, and they answer emails and call fairly quickly. 10/10 recommend this place. 👍

For nearly $2500 a month you would think that I would have a working clean dishwasher, I do not. When I first moved into the apartment, there was mold in the wine fridge, the dishwasher did not work, and the apartment was not completely cleaned out. The dishwasher was replaced with an even older one that does not work and I don’t want to continue to ask about it. Since being here I have found several more weird things that just don’t work or aren’t quite right. At first glance the property is beautiful; looking closer, it is not well kept. There is always trash of some sort in the hallway. The fire alarm has been pulled or activated twice in the last month and we have been exiting the building at 2 AM to stand outside in the cold and wait for the fire department to figure out what’s going on. I know we have building security, meaning a doorman and cameras, but I’m not sure how secure the building is if someone can get in and set a fire in the gym bathroom. Looks can be deceiving. I hope my experience improves over the next 14 months.

I am a new tenant, just moved in within the last 30 days. Today we were scheduled for routine maintenance so I worked from home so I could let the workers in. First problem is either they did not knock at all or knocked and came right in. My daughter and I were both home and neither of us heard the maintenance man “banging on the door” as he described. I have a doorbell with camera which sounds on my phone and every room in the apartment, so it would make sense to try that first before entering. I come out of my bedroom because I hear a noise and there are 2 men working in my closet. The front door was left wide open while working and I have an indoor pet. Had I been aware they were in here I would have out my pet in the bedroom… Lastly , I went to go get some cleaning supplies this evening and they locked the closet so I am not able to access it. So far this has been a poor experience and I am really hoping this was an off day and am confident it won’t occur again, but management needs to be aware of the above.