Brightspeed Internet 4+

Internet manager

Connect Holding II LLC

    • 4.3 • 5.1K Ratings
    • Free



The Brightspeed Internet app makes it easy to manage your account and WiFi.

Meet the Brightspeed Internet app—everything you need to manage your Brightspeed account from virtually anywhere. All you need is the username and password associated with your account to get started.

Check out these great features:
• Connect your new service quickly with modem self-install.
• View and manage your bill payment with convenience and ease.
• Check your services and upgrade your Internet speed (where available).
• Manage your settings.
• Troubleshoot or optimize your service through self-help tools and videos.
• Get personalized alerts, see the status of your order, find out if there is an interruption to your internet service.
• Plus, so much more.

Do more with Secure WiFi features (available on compatible Brightspeed modems):
• Set parental controls to guard against inappropriate web content.
• Pause and resume internet access of devices on our WiFi.
• Schedule online and offline times for devices and users.

What’s New

Version 1.4

Minor bug fixes and enhancements.

Ratings and Reviews

4.3 out of 5
5.1K Ratings

5.1K Ratings

Doodle Mae ,

Brightspeed Internet

Love the Brightspeed app, wish I could say the same for the internet service it’s self. It’s very slow, very unreliable, always resetting itself. In my area (out in the country) the very best they can offer is 1.5 mbps. I however very seldom even get that speed! My son pays the same amount I do with his internet provider and gets 100mbps! One would think they could at least provide 10mbps. Do better Brightspeed or lower the price!

ub40? ,

Change over from century link

The change form century link to brightspeed was a long process. Sent an email to reset password on the day I tried it. With absolutely no success. Had to enter my information over and over to no success. Very frustrating. Page would come up blank. No buttons on page would work. Very frustrating. Waited about a week tried again. Same problem. Kept at it entering info over and over. Very frustrating. Finally after numerous attempts it went through. This should of been a much easier process. Very frustrating. Called customer service had to listen to the automated person speaking with no options to help me with my problem. Said wait time was 129 ? What does that even mean. Of course did not get to speak to no one. I’m glad it is over. Again the experience was very FRUSTRATING. Should of been much easier.

Arguhh ,

Move from CenturyLink to Brightspeed

I open the box for the new router. I installed it for instructions two easy steps after two days of no success I called and bright speed said we sent you the wrong modem. Three more days. Install again two easy steps. Not true. Three days later trying to manage to SSDs in my system. I am presently and starting over with a new installation for the second modem or router. Not very happy.

App Privacy

The developer, Connect Holding II LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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