Caltrain Mobile 4+

Caltrain

    • 4.7 • 5.2K Ratings
    • Free

Screenshots

Description

The official mobile ticketing app from Caltrain! The Caltrain Mobile app lets you purchase and use fares instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to go.

WHY YOU'LL LOVE THIS APP:
- No paper fares to keep track of.
- No need to carry cash, count exact change, or find a ticket machine.
- Buy and use fares instantly using a debit/credit card or your PayPal account.
- Pay a single fare or multiple fares for a group of riders.

HOW IT WORKS:
1. CHOOSE RIDER TYPE
2. CHOOSE YOUR STATION OF ORIGIN AND DESTINATION
2. CHOOSE FARE
3. CHOOSE QUANTITY
4. CHOOSE PAYMENT
5. CHECK OUT

COMMON QUESTIONS:
Q: Do I need to be connected to the Internet?
A: Cellular network or a wireless Internet connection is required to purchase tickets, but you can use your activated tickets offline.

Q: What if my battery dies?
A: Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!

IMPORTANT REMINDERS:
- Don't uninstall the Caltrain Mobile app or erase your phone while you have active tickets on it. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection), so uninstalling the app can permanently erase your tickets!
- Purchase your ticket right before boarding.
- Show your ticket to the conductor upon request.
- Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.

What’s New

Version 3.20.7899

Performance improvements and bug fixes.

Ratings and Reviews

4.7 out of 5
5.2K Ratings

5.2K Ratings

Vaish Sridharan ,

One of the better public transport apps

The app is great for buying tickets online so you don’t have to deal w the hassle of the ticket booth at a station! It takes 30 seconds while you’re standing and waiting for the train. It also conveniently links the timetable and other tools. And parking is super easy to do on the app! The only thing is that I wish the live updates were better. But otherwise definitely worth downloading even if you only ride the Caltrain once.

Geeslin108 ,

Huh?

So far this is a very difficult app to work with. Just registering, it kept on refusing to recognize my email address. After clearing the two fields two or three times and inputting the email address very carefully it decided that it was a valid email address after all.
Looking for a round-trip ticket from Redwood City to Millbrae I am given the option of one way regular fare or a day pass which costs more than twice as much. Are there no round-trip tickets?
In addition, if I had not read the reviews and complaints and the instructions in detail I would not have realized that you have to purchase your ticket just before boarding. Why? This is a very strange application and I’ve only been using it for a few minutes.

Jammer007 ,

App not storing active tickets (UPDATE)

** Update to previous-

I contacted app support and they responded in only a few hours. All I needed to do was Sign Out and sign back in and everything works. Updating my rating to 5 stars for the app and the developer support. 😊

Previous review - When I buy a 4-zone day pass, it immediately disappears and is not shown in the stored tickets area. I end up having to show my receipt email to the attendant to be able to ride.

App Privacy

The developer, Caltrain, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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