Carl's Jr. Mobile Ordering 4+

Order Ahead, Pickup & Delivery

CKE RESTAURANTS HOLDINGS, INC.

Designed for iPhone

    • Free

iPhone Screenshots

Description

If we could serve you burgers through your phone, we would, but this is the next best thing. The Carl’s Jr. App not only makes mobile ordering quick and easy — order ahead for takeout, drive thru, or delivery – it also rewards you with every purchase through My Rewards!

ORDERING

Hankering for Carl’s Jr. breakfast, or in the mood for a juicy, charbroiled burger? Whether you're craving a Breakfast Burger, an iconic Western Bacon Cheeseburger®, a charbroiled Third Pound 100% Angus beef burger, or even a tender and juicy Hand-Breaded Chicken Sandwich, we know how to satisfy your hunger.

The Carl’s Jr. App lets you customize your order and check out quickly with a credit card or gift card. Schedule a pick-up time or enable location services so we know when you’re nearby. We’ll make sure your food is fresh and ready when you arrive.

MY REWARDS

Get rewarded with every bite. Earn 10 Stars for every $1 spent and cash ‘em in for your favorites, like a 5pc French Toast Dips or Any Size Fountain Drink for 150 Stars. Spicy Chicken Sandwich or Any Size French Fries for 300 Stars. Or 5pc Hand-Breaded Chicken Tenders or Beyond Famous Star for 500 Stars. Plus, so many other mouthwatering options.

My Rewards members also get exclusive access to special discounts and promotions in the App! You gotta check it out for yourself – it’s a big deal! (See what we did there?)

What’s New

Version 2.22.0

We heard you, and improved offer redemption and order pickup is here! Now when you want to redeem an offer or Reward, just tap it in your bag and we’ll automatically add the required menu item to your cart. We’ll also automatically check in your order as you’re approaching the restaurant, so your food will be fresh and ready when you arrive. No need to manually check in via email/SMS or with a crew member. Just be sure you have precise geolocation enabled while using the App!

Ratings and Reviews

4.2 out of 5
6.6K Ratings

6.6K Ratings

KY_CHAK ,

Google Sign-in Unsuccessful; Suggestions for Restaurants

Attempted to sign in via Google was unsuccessful after multiple attempts despite that the pickup at the restaurant locations I chose were mostly successful and quick within 5 to 10 minutes.

I would like to see a fix on the Google sign-in; once successfully signed in, I strongly suggest adding a feature to log in via both Facebook and Apple for backup while maintaining the same number of stars in the profile. In this way, if any one of those do fail, users are able to view their accounts and do mobile ordering while keeping the current star level without having to start over.

Finally, I would like to see options to either eat-in or take-out when doing mobile orders, as well as the ability to do computerized/kiosk orders at all the restaurants.

Developer Response ,

Thanks for all the valuable feedback. We will definitely pass these onto our development teams.

Madelena714 ,

Understaffed

My local Carl’s Jr. is understaffed. I thought by downloading the app & placing my order for pick up would be much more time efficient while I use Lyft getting to and from places. The wait in carls Drive through line is generally not too bad but usually just a little bit too long for Lyft drivers to want to be willing to wait for me. I got the app hoping placing my order would eliminate the wait my Lyft drivers were doing. Or fear they would end the ride and leave me there, because the order was taking to long. my local Carl’s only had two people working when I went to go pick up my order I placed through the app. They had not even started my order until I arrived inquiring about the pick up. I arrived 30 minutes or longer after placing my order. They said they had just received the order coming in. The app is is not helping me be efficient on a timely manner as I had hoped due to being understaffed and not filling my order before my arrival. I’ll have to choose somewhere else to buy lunch when I’m going to and from work using Lyft.

Developer Response ,

Thanks for the feedback. We would like to learn more about your experience and identify the location you are visiting. Please drop us a note at ordering@carlsjr.com and we will be in touch.

Senior Without A Discount ,

Getting me here on false pretenses

Update:

every offer either does work or doesn’t produce what’s promised. And no one will ever contact you by email. They are lying.

so, I got a notification on my phone around the 17th of the month, as stated I had one free month until June 28 where I could get a free famous star every day with a purchase. Well, half of the month was already gone, but I started using it and got to use it three times before it disappeared before the end of the month, so now, once again, they have me in the parking lot on false pretenses, and I’m not going to purchase anything, because this app is a farce. They are taking away, good honest sales by getting people here under false pretenses. Promise after promise. Fix the app and respond to us!!!

A few weeks ago, it was a special day, and if you ordered a hamburger, you could win at the very least a free hamburger, and possibly free food throughout the year. I came, used the app, I have the points for it and I never got anything in my rewards. Today I had a motivation that said something about 20% off for members. I had to click in to see what it was, I guess. But when I got inside, it required I update my app and there’s nothing in my rewards to show that I can get 20% off. I’m mad because I’m sitting in the parking lot and I’m hungry and I want my 20% I see no reason to ever use this app again. Yet, I really like Carl’s Jr., but I’m tired of being lied to.

Developer Response ,

Thanks for the feedback, and trust us, we weren't trying to lie to you. Let us figure out what happened, so please contact us at ordering@carlsjr.com with your account information so we can look into it further and make it right.

App Privacy

The developer, CKE RESTAURANTS HOLDINGS, INC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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