Carl's Jr. Mobile Ordering 4+

Order Ahead, Pickup & Delivery

CKE RESTAURANTS HOLDINGS, INC.

Designed for iPhone

    • Free

Description

If we could serve you burgers through your phone, we would, but this is the next best thing. The Carl’s Jr. App not only makes mobile ordering quick and easy — order ahead for takeout, drive thru, or delivery – it also rewards you with every purchase through My Rewards!

ORDERING

Hankering for Carl’s Jr. breakfast, or in the mood for a juicy, charbroiled burger? Whether you're craving a Breakfast Burger, an iconic Western Bacon Cheeseburger®, a charbroiled Third Pound 100% Angus beef burger, or even a tender and juicy Hand-Breaded Chicken Sandwich, we know how to satisfy your hunger.

The Carl’s Jr. App lets you customize your order and check out quickly with a credit card or gift card. Schedule a pick-up time or enable location services so we know when you’re nearby. We’ll make sure your food is fresh and ready when you arrive.

MY REWARDS

Get rewarded with every bite. Earn 10 Stars for every $1 spent and cash ‘em in for your favorites, like a 5pc French Toast Dips or Any Size Fountain Drink for 150 Stars. Spicy Chicken Sandwich or Any Size French Fries for 300 Stars. Or 5pc Hand-Breaded Chicken Tenders or Beyond Famous Star for 500 Stars. Plus, so many other mouthwatering options.

My Rewards members also get exclusive access to special discounts and promotions in the App! You gotta check it out for yourself – it’s a big deal! (See what we did there?)

What’s New

Version 2.12.0

Pardon our dust, happiness in progress. App performance updates are here to help bring you and your favorite eats together. Update it, use it, enjoy it.

Ratings and Reviews

4.5 out of 5
5.8K Ratings

5.8K Ratings

FalconFour ,

App responsiveness has improved to being usable!

Glad to see the app's hanging and freezing issues seem to have gone away on my last order. Every tap registered, and the loading curtains worked well enough. The app organization is still a little disjointed - e.g. to order more stuff you tap the "order" tab, right? No, that sends you back to the location selector. You have to go to your cart and pick "order more" from there.

Login is still a pain point: it uses an ugly, isolated, phishing-like mini-browser to log independently into your Google account to use that method. That's not the right way to do OAuth. Hope that improves.

Still a good experience on the last order and I'm glad to see the app is usable now!

Developer Response ,

Thank you for the feedback and apologies for all the issues and difficulty you had with our app. We are continually making changes and updates to the app, and even squashing some bugs. If you have some additional suggestions, we would are more than happy to listen. Please reach out to us at https://contactus.ckefeedback.com/USA

Madelena714 ,

Understaffed

My local Carl’s Jr. is understaffed. I thought by downloading the app & placing my order for pick up would be much more time efficient while I use Lyft getting to and from places. The wait in carls Drive through line is generally not too bad but usually just a little bit too long for Lyft drivers to want to be willing to wait for me. I got the app hoping placing my order would eliminate the wait my Lyft drivers were doing. Or fear they would end the ride and leave me there, because the order was taking to long. my local Carl’s only had two people working when I went to go pick up my order I placed through the app. They had not even started my order until I arrived inquiring about the pick up. I arrived 30 minutes or longer after placing my order. They said they had just received the order coming in. The app is is not helping me be efficient on a timely manner as I had hoped due to being understaffed and not filling my order before my arrival. I’ll have to choose somewhere else to buy lunch when I’m going to and from work using Lyft.

Developer Response ,

Thanks for the feedback. We would like to learn more about your experience and identify the location you are visiting. Please drop us a note at ordering@carlsjr.com and we will be in touch.

Hey so this game is ,

Glitchy, unmaintained, stole from me! Lol

I ordered some tenders and fries, cause Carl's Jr. Makes some solid tenders. But was sadly disappointed when I got to the restaurant, and they said that; even though I was at the right location, they hadn't received my order! So after talking to several employees and a manager, and a half hour later, they never got my order from the app! The app actually processes my payment, and never sent my order through, and they couldn't even make my order at the restaurant because the system is closed to any manager alterations! Never got refunded through the app, and the manager said it wasn't the first time it had happened but they couldn't do anything about it at the store front!! And the only reason I'm venting here is because Carl's Jr doesn't even have a customer support line! Just an email, who is probably monitored by a cicada, cause good luck getting a response before 10 years! Good food, but HORRIBLE app, and deplorable customer service!

Developer Response ,

Sorry about your app experience. We in fact have a support mechanism, either via email or a feedback form. Feel free to email us at ordering@carlsjr.com or contact us at https://contactus.ckefeedback.com/ with the details of your experience and we will follow up.

App Privacy

The developer, CKE RESTAURANTS HOLDINGS, INC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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