Catan Universe 4+

I love Catan and I love the app, but I’ve genuinely hit a wall here. I paid $27 for 3,000 Gold, (the in-game currency) and my Gold balance never changed. My intention since downloading the app in the first place was to get every game extension to play every scenario with no restrictions at any time. But after paying top dollar, I am still restricted to playing a lousy 1 game per 12 hours, and the only multi-player option available to me is the repetitive base game with no chat function. I reached out to the customer service email provided by the Catan Universe website. It’s been a whole week, and other than automated response emails, I haven’t heard back at all. My Gold balance remains at 0, and I cannot get the features I want from this app. At this point my review SHOULD be 1 star, plus a report for blatant theft. But I’ve enjoyed Catan Universe so far, and what it has provided me despite this. The Free-to-Play aspects are still perfectly fair. I have faith in the people, and assume that my email must have fallen through the cracks during the holidays/weekends. I’ve submitted another email for customer service. Please, CU Team, find a way to program that gold into my account, or allow me access to the extentions etc. I don’t WANT to be refunded, I just want to buy your game. Please don’t be a scam! 🤞🤞

I have never experienced a game with so much glitches/ bugs ever! It’s sad because it’s such a great game! My family and I used to always play the board game in person. Since we live I different cities we were all so excited when we discovered we could play this online on our phones! That excitement quickly became anger/frustration when we realized it’s almost impossible to set up the game to play with your family/friends online. Always get an error message when trying to invite a friend from your friend list. It was just a nightmare. In about 6 months we were probably able to make it work just a few times. Every time an “update” would come up, we were positive and thought maybe they had fixed that issue, but NOPE, same problem as ALWAYS.
If you want to play with family/friends online, do yourself a favor and try Colonist io. I discovered it about 2 weeks ago-download it- asked my family to download it-created and account- added each other as friends- and guess what? It actually works. No glitches/ bugs/ error messages/ lost communication with server/ nothing like that. Just fun playing with my family. You can become a member which unlocks more maps, modes, etc but it is a bit pricy (monthly payment) but I personally think it is worth it as it connects me with my family and allows us to have some fun. We play it all the time now. Sad these developers have never been able to fix that issue.

When playing the AI (especially of “Master” difficulty) it just happens to be that the robber is insanely lucky to be on your best resource for the whole game. Try to buy 1,2,3 development cards to get a knight to move it? They will all just happen to be road buildings, monopolies, victory points. When you finally get a knight, within 2 more turns a 7 is guaranteed to be rolled so that the AI can put the robber right back on your resource. Then a 7 will not be rolled for probably 25 turns as long as you dont play another knight. But once you play a knight to move the robber off, its guaranteed to be back on in only a couple turns. Also if you have 8 resources there are very high odds of AI rolling 7. Im pretty sure catan just cant come up with an AI that is actually good enough to beat a skilled human so in order to make it “hard” they need to adjust the luck of the game.

What is worse than this though is when your resources magically “disappear” from your hand. Several times when I get robbed by the AI i have seen the resource that the AI took from my hand disappear and then about 1 second later another resource just disappears from your hand too (no 7 rolled or knight played). No explanation for that. You could at least do a better job at hiding the fact that the game is rigged. 👎

Also when playing multiplayer 90% of the time a 7 is rolled in the first 2 turns and then not rolled again for a long time. Not saying its rigged but just very annoying.