iPhone Screenshots


The way to pay! Anywhere. Anytime.

It’s the way to pay! CATS-Pass is the official mobile ticketing app for the Charlotte Area Transit System. CATS-Pass offers a convenient way for you to purchase and use tickets instantly on your smartphone – anywhere, anytime. CATS-Pass also gives you access to trip planning tools. Download the app, buy your transit pass and plan your trip, right from your phone.

Features include:
• Purchase passes instantly via debit/credit card, Apple Pay or Google Pay
• Step-by-step travel directions
• Cash Wallet feature
• Personalize the app by saving your favorite routes and pass types
• Connect to other CATS Apps including:
◦ CATS See/Say
◦ CATS Art In Transit
◦ TrackCATS

Ratings and Reviews

4.8 out of 5
322 Ratings

322 Ratings

himalayapapaya ,

Great design

A much improved design compared to the old app. Easy to use and navigate. Kudos!

Developer Response ,

Thank you for your feedback!

shyboygo ,


As a NYC transplant that relies on public transit this is much better than the old app.

Developer Response ,

Thank you for your feedback!

axc4 ,

Where is the gold line?

The trip planner does not seem to be aware of the existence of the Gold Line streetcar since I can not seem to ever get it to route on it. It suggests driving even between gold line stations.

Developer Response ,

Hello! Thank you for reporting this issue. We will reach out to our vendor to determine why this is happening. If you have additional concerns, please reach out to our Customer Service department at 704 336 7433, or telltransit@charlottenc.gov.

App Privacy

The developer, City of Charlotte, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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