Passio GO 4+

Maps shows all routes

I like being able to see all the routes at once. Sometimes I turn on only certain ones. The time that the bus will be at my stop is usually very close

Nice design but could have some improvements

I wish the map was less saturated so I could see the lines of my bus routes easier. It’s not contrasting enough and is difficult to look at the lines where the buses are going. I think this is a big minus because the app my campus used before before had very easy readability on the map. Alternatively maybe even if the bus stop routes had bigger stroke lines so I could really see them.

I think the logos at the bottom are good but one looks distorted and the other is highly pixelated which makes it feel less professional. When you click the bottom options it’s nice to see that triangle to emphasize which option I’m on, but the triangle isn’t really worth it for how pixelated it is. If this was more clean and crisp I think it’d make it more professional.

I think the different route options and information and how the stops are displayed is really great. I like how I can see where the nearest stop is.

Developer Response ,

Thank you for the feedback. We have updated the bottom icons and have improved the display information density. I like your idea about the stroke width and will see about implementing that. Happy bus riding!!

Ineptitude and lack of care

This system is intended for colleges and the students who attend said colleges. Despite this, in systems where punctuality and knowing when you have appointments is so crucial, Passio Go makes it extremely difficult to stay faithful to those obligations when it is impossible to know what the schedule for your bus might be when one of the frequent connection issues or app crashes force you to reboot the app and input your agency and route just to find that your bus had arrived and left in the 5 minutes you spent trying to fix the app.

For a concept so simple, this app consistently manages to drop the ball, and when it is the only option that many of us have, it is frustrating to say the least. If I could delete this app, I would. I write this not to say this app will never be better, but as a wake up call for the developers to treat us students more cordially, especially when they profit from our tuitions through our administrations.

I mean seriously, it’s just a map app with some dots and a glorified RSS feed of times. This shouldn’t be this hard. I understand server issues happen from time to time, but being complacent in there happening and frequency is poor work ethic and sets us college students up for failure when we can’t get to our classes or group meetings in time.