CellGate Mobile Connect 4+

Using iPhone with neighborhood gate. The app has great promise. It works when it works. I really want it to notify me all the time when someone is at the gate for me. However, when the app’s not open, I don’t get the notification.

Simple, right? Just leave it open. (I have a few medical apps that require the same. I wish there was a way to leave any app on in a background state. One of my apps issues critical alerts regardless of open/close state.)

Biggest issue. It seems to close itself. Times out? Message at top shows not connected. And I get a phone call. Why?

I have installed several Cellgate systems for both multi family and single family applications. This is a very simple to use and functional entry system which allows the user a lot of flexibility in obtaining information regarding usage.
The system is perfectly capable of telling the user whether the gate is open if magnetic sensors are installed on the gate. This works good on slide gates but due to movement of swing gates by the wind, the system will show the gate being open when it is closed. This is not the fault of the Cellgate system but a function of slop in the gate hinges and gate operator connections.
The app is easy to use and easy to understand. The photo of the person at the gate is crisp and clear and comes to the user's cell phone very promptly and allows clear voice communication. The ability to roll from one unanswered phone to several others is a very good feature.
These units can be set up with standard 120 VAC or solar so they can be installed anywhere there is cellular service.

For our home use it works OK. It is painfully slow to use. Every time you open the app, it want’s to go to the main menu and it takes a few seconds, then you can click the button to go to the gate and again it takes several seconds to display the next menu where you can trigger the gate. This happens every time you open the app or even if you switch apps for a second you have to go through the whole painfully slow process. This is so annoying that we ended up getting another gate trigger to open the gate with a remote from our cars and use the gatecell device only for guests. I don’t know why the app has this behavior, perhaps it is authenticating with their cloud service every time you use the app and this is extremely slow. If for whatever reason the app switches from wifi to Celular then the app just sits there thinking for a long time, usually several minutes so the best is to kill it and open it again or like we did just buy a remote. Overall, the app works well for home use, it is just super slow.