Genesis Intelligent Assistant 4+

Hyundai Motor America

    • 4.7 • 32.7K Ratings
    • Free

Description

Genesis Intelligent Assistant allows you to access features on your Genesis vehicle remotely from anywhere. Start your vehicle, lock or unlock your doors and more.
With the Genesis Intelligent Assistant App you can:
• Remotely start your vehicle
• Search and send Points of Interest to your vehicle
• Remotely unlock or lock the door
• Check if your doors are locked or unlocked
• Remotely activate the horn and lights
• Find your car
• Access your saved POIs
• Make a service appointment
• Access Genesis Connected Services
• Access maintenance information and Monthly Vehicle Health Report
• Receive calculated departure messages for synced calendar events with location
• Receive proactive notifications to remotely start and cool or heat your vehicle based on current temperature
• Five Genesis widgets for Remote Features, Parking, POI search & Send to Car, and more

Genesis app also supports Apple Watch features. Use voice command or Smartwatch menu to access select features.
With the Genesis Apple Watch App you can:
• Remotely start your vehicle (with force touch)
• Remotely unlock or lock the door
• Remotely activate the horn and lights
• Find your car
• Set parking meter reminders

For technical assistance contact: AppsTeam@hmausa.com
As a security measure to protect your account, this app is not supported on jailbroken devices.

What’s New

Version 3.1.2

• Introducing Wi-Fi Hotspot + Music Streaming feature that's now released with the all-new 2024 GV80. (This new feature is currently only available for GV80 model year 2024)
• iOS Widget improvements
• Additional enhancements and bug fixes to improve app reliability

Ratings and Reviews

4.7 out of 5
32.7K Ratings

32.7K Ratings

Daxwards ,

Great features, app update required reinstall

I have only been a Genesis owner for a few months. But I’m really impressed with the app. I’ve only had experience with the Icon service Infiniti dealers often install and this is MUCH better. The update that happened recently is much better in design. Doesn’t feel as out dated but the auto start still feels insecure. I never know if my car will start. You also have to keep the app open and on the start screen to get an idea. But it can take a minute before starting. If I’m starting, I’m ready to leave soon and getting things together. So keeping the app open in front of me is abnormally possible. I’m still glad to have it but just feels a little insecure. As for the other status updates on the car, mine is under two years old. So it’s not quite to the point that issues are likely. The app will become more and more important to pay for the subscription once the car gets for years old or older. Still glad for what it has!

the tv streamer ,

Great App - A couple suggestions though…

Another suggestion for the talented development team. After sending a request could the response messages have “SENT” “SUCCESSFUL” “UNSUCCESSFUL” or other summary response displayed prominently at the top of the message above the wordy explanation of the request result. All that information is good but it’s difficult to glance at you phone or Apple Watch and find the word “success,” etc. to quickly get the result of requests. If, for example, a request is unsuccessful then the user can drill into the tiny details for more information. I think it’s safe to assume the user knows which request they are receiving a response to.

The tiny spinner on the refresh button is way too small. It’s difficult to determine if it’s spinning and if you happen to send another request when it is you’ll get the error message stating another request is pending. Perhaps remove the spinner from the button, and/or make it larger or different so it’s clear what state the spinner is in. Also, activate the spinner for all types of requests. Also, it would be nice to be able to access the climate presets without having to use the climate start/stop button. Sometimes I accidentally send a start request when all I wanted to do is modify the presets. Otherwise, developers, nice job!

Developer Response ,

Thank you for your feedback! We appreciate your suggestions about the spinner and accessing climate presets, and will definitely consider making improvements in future updates. We're glad you're enjoying the app overall!

RHarrisonz ,

G90 Remote Start using App

How I miss the days when I could just tap my key fob and my car would ALWAYS start and not tell me “remote start with climate control unsuccessful” after waiting 3 or more minutes for a response. It takes 4 or more tries to get it to work (and it’s not a phone/Wi-Fi/internet problem). Most times there’s a problem with the server. When it does work the maximum running time is 10 minutes. On a cold day in New Jersey you need longer than that to warm up a car. So just start it again you say… which means I have to go through the whole remote start headache and deal with the multiple “unsuccessful” scenarios. I used to be able to connect to my Google assistant to start my car through Genesis but even that was taken away and is no longer available. There’s more problems with the app than you would expect, especially since you are paying for this service once you pass the free trial period. Wait until you find out that you have to subscribe to one option ($100) in order to make the other option (remote start $100) work. I guess that’s the price you pay for having a LUXURY car. It’s still hard to get over seeing someone start their Corolla with a few clicks while I am forever waiting for my G90 Ultimate 5.O to start.

Developer Response ,

Dear RHarrisonz,

Thank you for sharing your feedback with us. We apologize for the inconvenience you've experienced with our remote start app. We understand how frustrating it can be when the service doesn't meet your expectations. Our team is actively working on improving the app's performance, including the response time and server reliability. We appreciate your patience and understanding as we strive to provide a better experience for you. If you have any further concerns, please feel free to reach out to our customer support team. Thank you for your support.

App Privacy

The developer, Hyundai Motor America, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

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