CFC Mobile Access 4+

Ehh... It sometimes is helpful

This app does what it sets out to do, but only barely. As a developer myself, part of me wonders why I have to restart the app after make a purchase in order for the credit amount to update, etc--a simple "pull down to refresh" would be super useful for the page with the balance on it.

For a while I though the app stopped working after I had made a couple payments because the credit balance didn't get any lower or show up as having been paid, but it turns out that was a quirk with this card and I hadn't read the fine print...

It turns out If the account is under 6 months old they hold on to any payments you make for 7 days before applying it to the credit balance for some incredibly frustrating reason, but that's my own fault for not knowing that already.

Awful

Do not use this app. This app is awful. It always makes you call customer service for every little thing in your place on such a long hold. It takes way too long for payments to be updated and it takes the money out of your account immediately second with my card was stolen I requested a new card they never sent the new card and they turned off my card which was good because it was the existing card but I never got a replacement card and on top of it all now I can’t even access the app. I just want to try to cancel the account and I have a small balance like to cancel but now I can’t even access the account to pay off the amount just to cancel it and they won’t even update my address because I had canceled the card now I have to wait three more days in order to update the card. I am trying so hard to cancel my account with them and they are making it impossible. This is a scam at all levels. I hate this company and I hope you guys don’t get fooled by the large credit limit they give you you’ll never be able to pay it off and they have terrible customer service.

Improvements made are getting better

I would be nice though to have all information update accordingly… I tend to double pay my bill because the payment disappears after it’s processed and the balance does not change so I think the payment isn't going through… at least remove the due date after the payment is made so I know it will be applied.. having to search under recent transactions just to find the posted payment seems like a lot especially when you do not have a lot of time… other than that like the app it’s very convenient

Developer Response ,

Thank you for bringing this to our attention! Customer feedback is what helps us grow, so thank you for taking the time to share yours.