Chevron 17+

Wow

Tonight I was at my worst due to being in between jobs and didn’t have much money but needed some gas to get my kids to school in the morning. So I pulled in to the Keith’s close to my home in Moselle, Ms. There’s a little guy there that I just love to DEATH. He has always been there to answer any questions I’ve had and he became my little Keith’s superstore buddy. Well I had found an e-gift card in the floor board and I wondered if I could use it for gas. This guy wasn’t quite sure but he took me in and helped me the whole process. This young man HELPED ME GET all $25 in gas from that little gift card. I am so grateful and blessed. Yall, have to do something for this boy. Bc he has helped me so so much tonight. Could not have done it without him.
And this guy is kind of short skinny he wears glasses they’re like maybe see-through glass frames or see-through plastic frames with a little bit of tan to them I’m not sure and short blonde hair and he is just he’s all around a great person. It would just make each and everyone of us that he has ever helped, feel so full of happiness knowing he has been blessed by the company bc man does he do a great job and talks very well about the company. Thank y’all so much.

Developer Response ,

What a wonderful story - thank you so much for sharing your expereince! We would love to share this feedback with the station team. If you would, please reach out to 855.285.9595, option 3 or cccweb@chevron.com and let us know which station you visited. We appreciate your business and look forward to serving you again soon! - Michele

JAKMAN

Absolutely the best way to fill up your vehicle. This is the year of COVID-19 at anything that avoids contact can be a good thing ...The app gives you a prompt when you’re near a Chevron station by the Geo fencing if you allow the app to keep track of where you are (which is why you download the app to begin with ) (directions are provided to the Chevron gas station )you look around and see which pump number is available and then select that pump number on the app ...you’ve already added your credit card or payment information when you downloaded the app so that’s taken care of and remember you have to make sure that you don’t lift up the pump handle until after the payment has been authorized.. or you’ll have to start over again..(yup, I jumped the gun, again)... and then once you’re done filling up the app automatically gives you an electronica screen that you can take a snapshot of an added to your photo album under the gas receipts.(extra credit if you edit your photos and add the mileage you’ve gone each time you fill up😁.. Super easy!!!

The app is no longer useful

I have had some version of this app for years and never have had a problem with it until the app redesign. I can no longer access my account to fill up my tank because my phone number has been invalidated. I received ZERO notification of the change until I tried to fill up my tank. I DO NOT give my cell phone number to companies. I use VoIP numbers for this very reason. Because of this, I no longer have access to my account or the history within. It’s rather aggravating and I’d really like to know why VoIP is no longer acceptable.

This isn’t the only issue I have. When accessing my credit card account, it’s launched to the web and there is no option for using Face ID. Older versions used to have it. It’s a real pain having to put in a user ID and password every single time. Once in my account I am unable to view credit card statements. They simply will not open after pressing the link. So really, the only value this app has for me now has been stripped down to viewing my account balance and to pay the card.

I think you guys need to go back to the drawing board regarding the user experience of this app. It used to be good and Iwas VERY happy with it. I really liked getting gas with the app. It was super easy and fast. Now, not so much, because I’m locked out.