Chubb Mobile: Delivering hassle free insurance anytime, anywhere.
We look for ways to do more(SM).  Chubb’s mobile app helps you access what you need by providing many convenient features including:
• Ability to view your auto ID cards digitally on your device
• Receive accident support and assistance tools when you need it most
• Report a claim in one simple step
• See your agent information and contact them when needed
• Find all of your most pressing questions answered in one place
NOTE: To access your Chubb account on this app, your Masterpiece auto policy must be active.

What’s New

Version 4.0.4

Thanks for using Chubb Mobile!  We have improved your experience by making login even easier using phone number or email and you can let us know how we are doing by using our improved feedback form.

Ratings and Reviews

4.3 out of 5
1.2K Ratings

1.2K Ratings

Jdweather ,

Works fine for me

I don't understand all the recent 1 star reviews. Under iOS 13.3, the app works flawlessly. I saw my policies, entered a payment card, and paid a bill.

The reasons for 4 instead of 5 stars is that

1. they won't let you paste payment details from elsewhere, insisting that a 16-digit payment card number be entered by hand. I am not sure how this restriction enhances user or company security.

2. You can't turn auto-pay on or off.


Terrible scanning, uploading and processing

The scanner recorded the wrong VIN 5 times and the wrong mileage 3 times, could not upload the photos and lost all my inPut. There is no option to input info manually. Add to that, there is no technical support at The phone number one is told to call for help. That number only registers claims. This app should never have been launched in this condition. And I am an experienced photographer having over 50 YEARS with all sorts of cameras. My phone is the new Apple SE and has a great little camera for a nice small phone. The person who authorized the launch of this app should receive a reprimand in his employment records.

Elizabeth SH ,

No problems so far...

Downloaded app at 11am and it was fully installed and functional a few minutes later. I am using an newer iPhone with a current OS.

My rating reflects it’s install-abilty and the ease of seeing my information. I have no idea what will happen if I need to make a claim but it’s good to have all this info readily accessible.

App Privacy

The developer, CHUBB INA HOLDINGS INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You Might Also Like