MyCincinnati allows Cincinnati Insurance personal lines policyholders who have registered for online services to:
• be confident their data is secure
• access policy documents
• view auto IDs
• pay your bill from your mobile device
• access your agent’s contact information
• report and view claims
• find helpful tips on what to do in the event of an accident
• request roadside services
• submit an auto glass claim
• access additional services, such as emergency medical transportation and travel security programs
NOTE: You must log in to access policy information. Security enhancements will require updating to a minimum version of 2.9 or higher by September 9.

What’s New

Version 2.9

Additional security features are now available. Complete your update to version 2.9 or later before September 9 to avoid any disruptions in service.

Ratings and Reviews

Mbiddlecom ,

No ID cards or policies

App show titles of policies and vehicle ID cards however can not access these on line or through the app. When I asked for technical help was sent to my local agent who doesn’t support the app obviously.

Whenever access the PDF files get error messages or blank screens. Back to using just paper then.

Adam Jackson ,

Great App

As not only a customer of Cincinnati Insurance but also as an Agent representing them, I think this is amazing! Ahead of all the other carriers we have. I like the Google Maps aspect that shows gas stations, repair shops and much more! Way to go and look forward to future updates!

LoveCincinnati ,

Great App! Lots of new features!

I am impressed with the features that this app has. I can view my ID cards if I need to or my home owner policy and all of my important documents. Now they added windshield replacement and towing services!


The Cincinnati Insurance Company
126 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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