cloudLibrary 4+

I’ve been loving this app for several months. Recently I’ve become very frustrated by an apparently new glitch; almost every time I stop reading & bookmark a page, I discover that when I return to resume reading the book has frozen at the beginning of that chapter or on that page. I can’t continue reading unless I shut down my Apple phone, the quicker fix, or more time-consuming - delete the entire app & then download it again. That means going to my country & State & re-entering my Library card & also downloading the books again. Luckily, it does then take me back to the place in the book where I stopped reading. However it’s frustrating & time consuming. I love using an app to electronically borrow books from my library. And when I first started using Cloud Library it was so convenient & worked consistently well. Now, it’s just frustrating an unreliable. Please help.

PS. I wish there was an easier way to send you feedback when a glitch exists. I talked to the reference librarian at my local library & he too has recently been having problems with this app as well, so at least I know there are 2 of us. Since there’s no way to send feedback beyond this review, I wonder if you even know there is a problem?

Update: I’m lowering my rating from 3 stars to 2 because I see that the issue I complained about previously has still not been fixed.
When I am scrolling from page to page through a chapter, the book will suddenly scroll forward several pages, like to the end of a chapter even though I have ten pages still left to read before the next chapter. I described the same problem below, and it still hasn’t been fixed. This is really annoying!!!

I have been using CloudLibrary for a few years now, and I was pretty satisfied with it until the latest update a few months ago. When you turned the page in the previous version, it actually looked like a page turning, like on a Kindle, and I really liked that feature. Now it just changes from one screen to another, pretty boring. Far, far worse than that, however, is the way the app randomly skips pages when I am turning a page. I will turn from, say, page 22 to page 23, and all of a sudden, I am on page 35 for no apparent reason. Then, I have to go back and search for the page I was actually on. This keeps happening no matter what book I read. I truly appreciate the convenience of being able to read books for free whenever I want to through my library’s subscription to CloudLibrary, but this weird bug is basically the only reason I am leaving this review. I wish it would be fixed.

I recently had a situation where the books on AI that I had saved to download were not available and the Auburn Maine library could do nothing about helping me.
In all fairness I think quite highly of the Cloud library and wanted to let you know the following: It would be nice books would be available sooner. Particularly, nonfiction. Many of the books, particularly the technical nonfiction books are in smaller print which is more difficult to read, particularly for an older person. I really like to read the books on electronic devices because the print can be increased in size, back lighted, listened to as well as read and displayed on a TV screen that is really excellent when you want to exercise on an stationary bike or elliptical. The ability to read, listen and copy specific memorable phrases or sentences help enable the memorization of certain facts. I would like to see an approach with the cloud reader similar to the samples offered in the Kindle software. I usually same a book on the Kindle and then download it using the Cloud Library. I can’t afford to pay for all of the Kindle versions or I would probably do that. Anyway, I love the Cloud Library and think that the Auburn Library does an excellent job of selecting newer books. Appreciate much. Regards, Terry Johnson