iPhone Screenshots

Description

AVAILABLE TO COMCAST BUSINESS CUSTOMERS

Access your Comcast Business account anytime and anywhere with the Comcast Business App—an innovative, all-in-one tool designed with your business in mind. With streamlined navigation and an intuitive layout, the Comcast Business App makes it easier than ever to manage your account on the go, right from your mobile device.

With the Comcast Business App, you can*:

• Manage your account details
• View upcoming service appointments
• Pay your bill, view past invoices, and manage your payment methods
• Enroll in Auto Pay and Paperless Billing
• Manage WiFi networks, hotspots, and more
• Set up notifications for billing and service requests
• Stay up-to-date on your service status
• View your TV channel lineup
• Forward calls to your home, mobile phone, or colleagues with Call Forwarding
• Troubleshoot technical issues in a few easy steps
• Access Comcast Business Support

Comcast Business Voice Mobility, Business VoiceEdge®, and Business VoiceEdge Select™ customers can also**:

• Easily host a conference call for up to 50 participants (Business VoiceEdge® customers only)
• View recent calls, listen to and manage voicemail, and customize greetings
• Make outgoing calls through the app to display your business phone number on caller IDs
• Quickly transfer calls to colleagues or third parties
• Forward calls to your home, mobile phone, or colleagues with Call Forwarding
• Quickly move active calls to your Be Anywhere devices and desk phones
• Select the phones that will ring on inbound calls by managing Be Anywhere devices
• Easily manage security settings

*Features are available to Business Internet, Business TV, Business Voice, Business Voice Mobility, and/or Business VoiceEdge Select™ customers. Features will vary depending on your services.

**Features are available to Business Voice Mobility, Business VoiceEdge Select™, and/or Business VoiceEdge® customers. Features will vary depending on your services.

You can submit feedback to CBMA_Feedback@comcast.com

What’s New

Version 4.0.1

• For Business VoiceEdge Select™ Customers:
When signed in to the app, you’ll now have quicker access to your Voice services. Simply select the blue phone icon in the bottom right corner of your screen to place a call directly through the app.

• We’ve made some bug fixes and enhancements to improve your overall experience.

Ratings and Reviews

4.3 out of 5
9.5K Ratings

9.5K Ratings

Maillet97 ,

App Issues

This app has been great for me and being on the go! With the latest update, I can no longer get notifications. Now I never know when I have new voice mail?! I have to go in the app and see if I have voicemail. This is taking up my time to stop what doing every 20 to 30 minutes to check. When before I would simply get a notification pop on my phone. PLEASE fix this....
*Thank you for responding to my review! That goes along away and Comcast spent a lot of time trying to help me resolve my issue. I did end up getting a new phone and spent a great deal of time at Apple. With all that had been done. I still can’t get notifications? It is only seems to be an issue with my phone?! Maybe something happened to it when I did the update. It works fine on others who have the same phone as me. Hopefully your next update will be soon and this issue will go away for me.

Developer Response ,

Hello, Maillet97! We confirmed that notifications are working within our latest version and the issue could possible be tied to your account. Would you please reach out to digital_mobile_development@comcast.com so that we may help you directly? Thank you for your patience in this matter.

AfterHoursTech ,

Doesn’t ring on mobile phone, can’t call as if at the office

Issue #1: Installed the app because I’m the “after hours” and “emergency” tech for my company. I have the app running in the background of my phone. When I get a call and my phone is in standby mode I only get a txt notification “ding” and a pop up showing the incoming call ID; exactly like how a new text message comes to my phone then my phone goes back to standby (screen off). The incoming call isn’t actually ringing my phone. Not a good setup for an after hours / emergency contact. Better off simply using “forward always”.

Issue #2: Making an outbound call to a client using “Main Line” (to make the call look like it originated from my office) results in the app trying, trying then failing. It simply stops and dumps me back at the main screen. No outbound call is made. <Edit>: this part may have been resolved by enabling Work Remote / Be Anywhere and enabling my mobile device in the icon or by enabling Click to Dial (not really sure what that feature is yet).

Developer Response ,

Hello AfterHoursTech -- Regarding Issue #1, tap BeAnywhere and add your mobile phone (or any phone you choose) to your BeAnywhere phone group. Save the new phone and highlight it to select it as the phone to ring by tapping 'Save Phones.' Inbound calls will ring on the phone you selected. Regarding Issue #2, use the dial pad to enter the phone number you wish to call and tap the green phone icon. On the next screen, select any phone from your BeAnywhere phone group for the call to be placed from. If you have questions, feel free to contact businessappfeedback@comcast.com

Madisonalane ,

Unreliable

More often than not a “network error” occurs while I’m trying to log on to the app, while I have full bars and full WiFi signal. And my WiFi is Comcast so I’m not sure why it’s having trouble communicating with its own app-wifi. The app is supposed to forward calls from my business to my cell phone, which it does, but it doesn’t state which phone the call was meant for. If someone was calling to speak with me it would be awkward to answer with the same greeting I use at my bridal store and it would be unprofessional to Just say “hello” if it is a bride calling! They should have really thought through and worked out a lot of these bugs before offering this app to consumers because it just makes the company look even worse. Basically no one actually wants Comcast, that’s just our only choice because of where we are located. I sure hope things get better with the customer service and this app because a working phone, WiFi, and voice mail which they have not managed to get working are all key to my business’s success.

Information

Seller
Comcast Cable Communications Management, LLC
Size
80.8 MB
Category
Business
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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