Using the COTA Mobile App, it’s easier than ever to travel throughout Central Ohio. COTA information is conveniently available to you. Buy and display passes securely or load your account with funds to Pay as You Go all from your mobile device.
Ratings and ReviewsSee All
Vanishing C-Pass Wallet
Overall, the app works fine...except for the once every couple of months when my C-Pass wallet just disappears. At random intervals I have to re-login and then it comes to a page to retrieve my wallet or create a new one. Unfortunately, there is no wallet to retrieve. I have to call the help desk and have them manually enter it back in. Frustrating when this happens early in the morning before the help desk is open.
Terrible interface, leaves much to be desired.
This is the least user friendly app of all the apps on my phone. What should be the most simple and quick transaction ever is turned into a dozen or so click process... considering you may be fumbling around on this app out in the cold/rain or on the bus holding up traffic, this is especially frustrating. I don’t see this app attracting too many new customers in its current state, which is sad for the future of public transportation.
Lack of knowledge by a user doesn’t make a bad app
This is a really easy to use app. The other user didn’t realize that the previous one wasn’t for the general public. Now that it is released for everyone it is pretty cool. Although I still use cash sometimes.
With Family Sharing set up, up to six family members can use this app.