Dairyland‪®‬ 4+

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Every time I close the app, it logged me out even when I am using face recognition you have to enter your password all over again

Developer Response ,

Hello, We're sorry for the trouble you've had with our app. We've created ticket number PL-107577 to help. Please email us referencing ticket PL-107577 at help@dairylandinsurance.com and we'll be happy to assist you. Thank you! Dalton - Dairyland Customer Case Team

App issues.!!!!

I purchased insurance with this company today. I was told by the sales agent that there was an app available through this provider. Unfortunately, after many attempts and deleting and reinstalling the app, I have yet to get it to work. After I created a new account, I was given a prompt stating that I would receive an email shortly to confirm my information and log into the app. The email hasn’t came. I even went to reset my password, and was prompted that another email would come to provide me with the necessary information to rest the password. I have not received any other emails than the one from the sales agent that helped me via telephone. This is definitely an inconvenience. Please fix your app.! It is very important to have access on hand.! Thank you.!!

Developer Response ,

Hi, Thanks for your review. We'd like to follow up to see if you're still experiencing issues with the app. If so, we would be happy to troubleshoot at 800-334-0090 or at help@dairylandinsurance.com. Thanks, Mark - Dairyland Customer Case Team

App/Billing Issues!!!

I enrolled on auto-pay the day my bill was due so i was expecting it to be paid after i enrolled. Woke up the next morning to find that i am past due on my payment, therefore i tried to cancel the auto pay so i can pay manually. Every. Single. Time. I’ve tried to open the auto-pay option to cancel it, it returns me to the main menu. I called customer service and asked them to cancel it for me, they politely did so. I got the confirmation email stating it was cancelled. However, the app still says it is on and I am still enrolled. I’m just trying to pay my bill man, this is getting ridiculously irritating!