National General 4+

Your insurance, any time‪.‬

National General Insurance Company

Designed for iPad

    • Free

Screenshots

Description

Access your policy on the go. Here are some of the things you can do with the National General app:
- Sign your new policy documents
- Access your ID cards
- Enroll in paperless
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history

What’s New

Version iOS 1.2.342

Thank you for using the National General mobile app. Our newest release allows you to report a claim. We also updated some legal disclosures, including the terms or use and privacy policy.

Ratings and Reviews

2.1 out of 5
191 Ratings

191 Ratings

AviN456 ,

Works, but worthless

The app is functional, but it adds zero value over the website. You can't make a payment in the app. There's no capability to file a claim in the app, it just gives you a phone number to call. There's no capability to request roadside assistance in the app, again, just a phone number. And most egregious of all, 11 years after Apple Wallet was released, this app has no capability to save ID cards to Wallet. What's even the point of this app?

Developer Response ,

Thank you for your feedback, and suggestions. Without the visibility into your policy #, I cannot look to see why making a payment is not available. Please contact us at 888-293-5108 so we can further assist you.
The suggestions you provided are on our roadmap , and filing a claim will be in the next release (look for an update soon!).

Knowledgeable7 ,

Impressed with the Improvements and Commitment to User Satisfaction

As a user of the National General mobile app, I am pleased to say that it has been a game-changer for managing my insurance needs. I have been using the app for some time now, and I must say that I am impressed with the improvements that National General has been making in the app.

Firstly, the app's user interface is clean and intuitive, making it easy for me to navigate and find what I need quickly. Secondly, the app is fast and responsive, making it easy for me to access my insurance policy information, make payments, and file claims.

I appreciate that National General is committed to improving the app, and they have been fixing any bugs that appear in a timely manner. It is normal for bugs to arise in any app, and what matters is that the National General team is responsive to feedback and works diligently to solve any issues.

Overall, I am very impressed with the National General mobile app and highly recommend it to anyone looking for an easy and convenient way to manage their insurance needs. Kudos to the National General team for their hard work and dedication to improving the app.

Developer Response ,

Thank you for this feedback. We are happy to hear the NatGen Mobile app is providing great service and support.

LABeachGuy ,

Stuck at “logging in” screen

This app is a nightmare. It takes forever to load and sometimes doesn’t load at all - that’s problematic if you need to access information quickly (accident, law enforcement, breakdown, etc). It also uses a unique login ID vs the policy # on the site. That’s effectively 2 different login IDs for the same account and Apple won’t track both without some manipulation. If the app is down and you don’t remember your policy number to log into the website you’re out of luck. Today, i’m out of luck. I have to call the 800# and scavenge for a pen and paper to write it down. Absolute garbage in 2024.

Developer Response ,

We are sorry to see you are having trouble logging into your account.  The same user id and password for the app should work for the website. If you need assistance logging in, please 888-293-5108 or you can email me directly at DAMobileApp@NGIC.com. Please include your policy number in the email.

App Privacy

The developer, National General Insurance Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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