National General 4+

The app is functional, but it adds zero value over the website. You can't make a payment in the app. There's no capability to file a claim in the app, it just gives you a phone number to call. There's no capability to request roadside assistance in the app, again, just a phone number. And most egregious of all, 11 years after Apple Wallet was released, this app has no capability to save ID cards to Wallet. What's even the point of this app?

Thank you for your feedback, and suggestions. Without the visibility into your policy #, I cannot look to see why making a payment is not available. Please contact us at 888-293-5108 so we can further assist you.
The suggestions you provided are on our roadmap , and filing a claim will be in the next release (look for an update soon!).

As a user of the National General mobile app, I am pleased to say that it has been a game-changer for managing my insurance needs. I have been using the app for some time now, and I must say that I am impressed with the improvements that National General has been making in the app.

Firstly, the app's user interface is clean and intuitive, making it easy for me to navigate and find what I need quickly. Secondly, the app is fast and responsive, making it easy for me to access my insurance policy information, make payments, and file claims.

I appreciate that National General is committed to improving the app, and they have been fixing any bugs that appear in a timely manner. It is normal for bugs to arise in any app, and what matters is that the National General team is responsive to feedback and works diligently to solve any issues.

Overall, I am very impressed with the National General mobile app and highly recommend it to anyone looking for an easy and convenient way to manage their insurance needs. Kudos to the National General team for their hard work and dedication to improving the app.

Thank you for this feedback. We are happy to hear the NatGen Mobile app is providing great service and support.

If You are downloading this app is probably because you already bought a policy with this company. I highly do not recommend them at all because in my experience I had full coverage in my car and they do not want to fix it and now they’re telling me it’s a total loss. It has been very hard trying to get in contact with an adjuster or anyone by all means. My car has literally been in the shop for over a month. Their service is just very sorry and overall do not recommend this company at all. If you get this company and end up, needing to file a claim, you might as well to get an attorney too.

We apologize for the inconvenience. Please contact us at 888-293-5108 so someone can review your policy and claim and escalate any issues as needed. Thank you!