SECU 4+

North Carolina State Employees' Credit Union

    • 4.9 • 42K Ratings
    • Free

Screenshots

Description

Register SECU’s Mobile App in 4 Steps


Enter your existing Member Access User ID and password
Answer your security question or enter One-Time Passcode
Set your new device passcode for additional security
Set up Touch ID or Face ID

Manage Accounts
View account balances
View transaction details

BillPay
Schedule or modify one-time payments
View history & scheduled payments
Add, edit, and delete a BillPay payee
Set up and modify recurring BillPay payments

Money Transfer
Transfer funds between your SECU accounts
Make payments to SECU loans or credit cards

Mobile Check Deposit
Deposit checks quickly and easily with your mobile device

Loan Advances
Request an advance from any of your eligible loans or credit cards

Secure Messaging
View, send, and receive Secure Messages

Locate Us
Find Branch & CashPoints ATM locations near you

Security
Secure your app with a unique device passcode
Secure your app with Touch ID or Face ID

Contact Us
Visit www.ncsecu.org for information on the mobile app and upcoming releases
Send feedback and suggestions to appfeedback@ncsecu.org

What’s New

Version 5.2.0

We've Made Updates!




We've recently made improvements to our mobile app. The following features are now available for you to use:




- Devices that have the “Larger Text” setting turned on will adjust the text to your preferred reading size.
- Minor bug fixes and enhancements, with focus on performance and user experience.




Make sure you have automatic updates turned on to have the latest app version. Go to Settings > App Store and toggle on “App Updates”

Ratings and Reviews

4.9 out of 5
42K Ratings

42K Ratings

NewCheckingAccountForMySon ,

Usually pretty happy with the services

I’ve been a member of ncsecu since my parent created an account for me when I was a baby. Everything has always been great until I came in to creat a checking account for one of my children. Ryan little was the loan specialist who assisted us, he somehow attached the debit card Ive had forever to my sons new checking account which had little money in it because it was just created. I didn’t not realize his mistake until…. I used my debit card a few times since coming into the branch… pumped gas and my card was declined.. had to wait for someone to come with another card to pay for my gas… how embarrassing..
so very frustrated as this branch is never busy. He maybe “maybe” assisted 2 or 3 days ther customers that day as the other branch is much busier. When I called I spoke with mr little to ask him what happens he never apologized for his oversight, he actually said it was impossible that he had done this… continually spoke over me as he did when I came into his office the day before . very disappointed. Sad we don’t have the officers there we use to. Miss Jan Ellison 😔

ShamaPanga ,

Highly functional

I’ve been a NCSECU member for over fifty years and have seen them use technology many times before the larger banks-ie chipped debit and credit cards.

This app is yet another example of that practice. It is very intuitive and the programmers are extremely receptive to suggestions and requests. The ability to access funds and transfer between accounts is a real help. The bill pay access is also a tremendous help especially when a desk or laptop computer isn’t readily available.

I appreciate the continuous updates and accesses. Great job!

foodoobooo ,

Behind the times

NCSECU needs to modernize their entire “banking” process. You never get answers, only transferred to someone with a different title behind their name and then all you get out of them is “we’re sorry…we appreciate the feedback…” is that so? Not to mention they refuse to allow any third party application connect via PLAID! I know, in my heart of hearts, it’s because of whatever relationship they have with Quicken. If I choose to give permission to whomever to access my bank account, is that not my right? I love the folks at my local branch, but the decision makers, well, that’s another thing. My husband and I couldn’t even apply for a loan until he joined NCSECU? What kind of nonsense is that? Like I said, behind the times. Credit Unions like this are the reason so many people are going to online banking. Where the make the decisions, they’re not made for them. god bless it. I will say, killer rates for car loans. I’m just so confused as to why they deny their members access to extra funds when they need it. Especially since you
have to wait to open a SALO account AN ENTIRE YEAR after you’ve closed yours. Behind the times.

Developer Response ,

Thank you for your feedback. Unfortunately, we are unable to fully address your concerns through this channel. For further assistance please visit your local branch, contact us through secure messaging, or email info@ncsecu.org for further review. We apologize for any inconvenience you have experienced during this time.

App Privacy

The developer, North Carolina State Employees' Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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