Add even more magic to your Disney cruise! Download the newly enhanced Disney Cruise Line Navigator app and discover all the ways you can now use it—at home as well as on board!
When you’re at home and preparing to sail: Plan your ideal vacation, make payments, use My Online Check-In, explore and book activities, add our Protection Plan, ground transportation, change dining Seating and make special requests regarding dietary needs, accommodations for little ones, celebrations and more.
When you’re on board and sailing: Explore your ship from bow to stern with Deck Plans, learn about the ports you’ll be visiting with My Itinerary, easily view both favorite and booked activities with My Plans, and make the most of each day with access to your entire cruise schedule, which includes daily activities, entertainment listings and even restaurant menus. Plus chat with your friends, family and shipmates with Onboard Chat—one-on-one or in a group!
To use Disney Cruise Line Navigator, download the app and use it in many ways at home. Once you’re on board, simply connect to the ship’s Wi-Fi network—complimentary to app users only—and enjoy your cruise!
Get Ready to Cruise
· Retrieve your reservation so you can review details including required documents, make payments and more.
· Use My Online Check-In to fill out your cruise documents and register kids for youth clubs.
· Explore activities and entertainment.
· Book your favorite activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery.
· Keep or change your dinner Seating assignment.
· Add or edit Vacation Protection Plan and Ground Transportation.
· View your Air Transportation.
· Make Special Requests, including requests for special diets, accommodations for little ones, celebrations and more.
ON BOARD THE SHIP
Enhance Your Experience
· View onboard activities across your entire voyage.
· Plan your day, from shows to shopping.
· Review your ports of call and at-sea days.
· Read details about activities that interest you.
· Check menus before dinner—kids’ menus too—and easily access your dining schedule.
. Check out the latest offers and specials.
· Save favorite activities in one convenient list.
· View booked activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery.
· Find Disney Characters throughout the ship.
· For assistance, visit our new Help Center.
Know Where to Go
· Explore your ship deck by deck, from bow to stern.
· Find locations of the activities you want to do.
Stay in Touch
· Use Onboard Chat to stay connected to your family, friends and shipmates.
· While aboard your cruise, chat one-to-one, or with multiple friends and family members at once.
· Use our wide array of Disney emoticons to express yourself as you chat.
Download the Disney Cruise Line Navigator and get started!
Note: Onboard Chat requires you to provide your full name, stateroom number and birthdate in order to use it. Children should always ask their parent or guardian before using Onboard Chat. Control access by children with the permissions feature.
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With this release, we’ve fixed bugs and improved overall app performance to ensure smooth sailing through and through.
Ratings and Reviews
Easy to use and great communication tool onboard
Several years ago we used this app on our first Disney cruise but it is greatly improved. No need to use the onboard 'cell phones' provided to each stateroom. You can create your own groups and stay in touch with all the family on the ship. It also keeps activity schedules up to date but you need to get out of the app completely and then open it again. The last night of our cruise they got the okay to show the new Beauty and the Beast movie the night before it was to open in theaters. When I checked the app, there it was. Thanks for this useful tool. Two suggestions for possible improvements are 1) have the app actual give some kind of sound indication if you receive a text message. 2) have an additional financial part to be able to see what extras you have added to your trip and the financial responsibility for those additions. It would be far easier than having to go to Member Services to check what was on their final bill. Would be handy and could help Member Services cast members cut down on the volume of calls and visits to their area for information.
The app worked great but there are always ways to improve.
Thanks for helping make our cruise more magical.
Still Needs Work
I’ve had the app since the days of the old fashioned suitcase which displayed the number of days left before the cruise. I’ve also been on 5 cruises (Iceland, Alaska, etc.) so I’m not a novice. The ultimate goal is to get rid of the daily paper navigator, which is an admirable goal. Here’s what needs work: still having to go in person to sign up for brunches, tastings, etc. Each time I’ve had to sign up in person, because the app shows no availability only to discover there was lots of slots still to be had. Palo was deserted and we had six people in our bourbon tasting. When the cruise is short, this time trying to book is burning my vacation time. Secondly, the ribbon that shows “Daily activities, character greetings, etc,” does not have a left swipe arrow to indicate that banner moves. I talked to others who didn’t realize this as well. The WiFi signup should coincide with the final setting up the app on board. There should be a prompt that indicates this as a next step. Don’t send me a long sheet of paper about the WiFi when the app could automatically do this and start the clock on the 50 mg of WiFi. Also, get the app to do little drop downs asking you to sign up for your placeholder on the app. Several new folks thought they had to go to the desk to do this. Keep working on this. I have faith in the design group! Put me in the testing group!
Very helpful but room for improvement
This is fantastic for providing daily schedules and activities and dining menus as well as deck plans. The chat function is great for keeping in touch but unfortunately it only vibrates and does not have a sound alert and so I missed many messages. Also, for some reason, at times I would get a notification saying that the person is "away" and the message would not be delivered even though they had their phone on. It would be very nice to be able to view future days' menus and activities as only the current day is displayed. As others have said, it would be very helpful to be able to view your room charges and also to make new reservations in it. Although we were told by cruise personnel it would work in the ports (as we left children in day care while we went to shore) it does not work on land in ports. Also, the "Help" section is worthless as it's just a few basic instructions and there's no search function and in order to get help you have to go to the IT desk which only has limited hours. However, I can't imagine functioning on board without this app--our last Disney cruise was years ago on The Big Red Boat before Wi-Fi or cell phones even existed and this provided a tremendous improvement in the cruise experience. This review is from our January, 2018 cruise.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
- Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Disney Electronic Content, Inc.
- 150.1 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © 2013 Disney
With Family Sharing set up, up to six family members can use this app.