**You must own a Synology NAS to run this app, and have upgraded to DSM 5.2 to get the complete set of features**
DS file is ideal to manage files stored on your DiskStation, upload or download between the NAS and the iDevice itself, or do basic editing tasks. And always securely with HTTPS support. Besides file management, DS file is also a useful tool to do anything from browsing pictures, watching videos or checking work documents when you are on the go.
1. Improved the stability of connecting via QuickConnect.
Ratings and Reviews
Videos not playing, download, save not working
As the title states, I’m having issues with the videos not playing via the app. It keeps giving me an error. Also, I cannot download the photos to my phone. I’ve tried sending it via email or as a message but nothing works. Please fix this soon. I’ve also run into similar issues stated by other reviewers with uploads not working properly. Small loads seem to work fine but anything over 50 pictures, the app must remain open with nothing else running, and my phone screen left on and not going to sleep. Even still I seem to have issues with errors or photos missing. I have an iPhone 11 Pro Max running iOS 15.1.
Developer Response ,
Dear user, I am sorry for the issue occurred. To further investigate the situation, please help submit a support ticket via the link: https://account.synology.com/support/create/ticket
Our support engineer will get back to you shortly. Thank you.
Works fine for me
I’ve been using this app a few years now, and it does what I need it to. When I open then app on my home WiFi, all recent photos download to my NAS. It will only download photos when the app is open, but I will usually be working on other files as it downloads in the background. I can view all my stored data, and export files. I can save articles on my phone, and depending on the app, I can either save directly to the drive, or save it on Dropbox and then transfer the file to the drive. With Word, I love that I can copy & paste an article from the web, save it on Dropbox, then open Dropbox and export it to the NAS, all within minutes. It is a simple app, and doesn’t have all the features you would get on a pc, but it’s very effective for remote access.
My only gripe is that the photo upload will only work when I’m at home on my own WiFi network; it will not upload any photos on any other WiFi network. Why is that, and how can I configure my NAS to upload on any WiFi?
I have been using this app for years to download PDF files from the web to my NAS. SAFARI can save PDFs to DS File, which can then save the file locally or directly to my NAS.
- It is also very handy for downloading movies from the NAS to watch at a later date.
- It works well to download, organize, and view my sheet music for guitar & ukulele playing. Much easier to use than Goodreader, so I dont use that app as much anymore.
- Occasionally, I will also use this to remotely manage files on my NAS (rename, copy or move files, create new folders, delete files, etc.)
Due to its versatility, stability, and ease of use, this is my most used NAS app. Thank you Synology!
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The following data may be collected but it is not linked to your identity:
- Usage Data
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- Synology Inc.
- 108.2 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
English, Czech, Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
- © 2021 Synology Inc.
With Family Sharing set up, up to six family members can use this app.