DS file 4+

Synology Inc.

    • 2.7 • 295 Ratings
    • Free



**You must own a Synology NAS to run this app, and have upgraded to DSM 5.2 to get the complete set of features**

DS file is ideal to manage files stored on your DiskStation, upload or download between the NAS and the iDevice itself, or do basic editing tasks. And always securely with HTTPS support. Besides file management, DS file is also a useful tool to do anything from browsing pictures, watching videos or checking work documents when you are on the go.

What’s New

Version 5.18.0

Compatibility & Installation
1. Updated the minimum support version to iOS 15.0.

Fixed Issues
1. Fixed an issue where uploading photos and videos might cause the app to quit unexpectedly.
2. Minor bug fixes and overall stability enhancement.

Ratings and Reviews

2.7 out of 5
295 Ratings

295 Ratings

Another Village Idiot ,

The file management works...

But don't gaslight people and say your app will open for out viewing pleasure various file types. The list of file types has continued to grow but you lost basic function. I used to be able to watch a season of videos without having to do anything. Not since the last update.

With this version, one video will play normal, the next will be sound only, and eventually not even that. Please note, if I want to do work to load the next episode I can play each video with the VLC app. I could also open all the videos in a VLC playlist and not need to open each one individually but you broke that too. Can't get VLC to connect to the new NAS directly anymore, now it is only accessible to get a video on via your fairly frustrating Files app.

We pay enough for the hardware, quit shirking your responsibilities with the apps or we'll all be jumping ship like rats from the titanic.

blackbeltbird ,

Works fine for me

I’ve been using this app a few years now, and it does what I need it to. When I open then app on my home WiFi, all recent photos download to my NAS. It will only download photos when the app is open, but I will usually be working on other files as it downloads in the background. I can view all my stored data, and export files. I can save articles on my phone, and depending on the app, I can either save directly to the drive, or save it on Dropbox and then transfer the file to the drive. With Word, I love that I can copy & paste an article from the web, save it on Dropbox, then open Dropbox and export it to the NAS, all within minutes. It is a simple app, and doesn’t have all the features you would get on a pc, but it’s very effective for remote access.
My only gripe is that the photo upload will only work when I’m at home on my own WiFi network; it will not upload any photos on any other WiFi network. Why is that, and how can I configure my NAS to upload on any WiFi?

Genie face ,

Videos not playing, download, save not working

As the title states, I’m having issues with the videos not playing via the app. It keeps giving me an error. Also, I cannot download the photos to my phone. I’ve tried sending it via email or as a message but nothing works. Please fix this soon. I’ve also run into similar issues stated by other reviewers with uploads not working properly. Small loads seem to work fine but anything over 50 pictures, the app must remain open with nothing else running, and my phone screen left on and not going to sleep. Even still I seem to have issues with errors or photos missing. I have an iPhone 11 Pro Max running iOS 15.1.

Developer Response ,

Dear user, I am sorry for the issue occurred. To further investigate the situation, please help submit a support ticket via the link: https://account.synology.com/support/create/ticket
Our support engineer will get back to you shortly. Thank you.

App Privacy

The developer, Synology Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

DS video
Synology Drive
DS photo
Photo & Video
DS audio
Synology Photos
Photo & Video
DS finder

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