DS Solutions 4+

Johnson Controls, Inc.

    • 3.5 • 8 Ratings
    • Free



Ducted Systems Solutions (DS Solutions) mobile app makes it easier and convenient to view unit-specific information and connect with tech support. The DS Solutions app is a free app that provides service technicians with all available information while servicing or troubleshooting a unit for Commercial and Residential product lines. Access information by scanning the QR label on the rating plate or entering the serial number of the unit. Take advantage of the following features available for all units: Nomenclature, Literature (technical guide, installation manual, and wiring diagrams), Parts List, Product Registration and Claims Tracking, and Contacts (sales and tech support).

The app gives detailed information and contact information technicians need to for troubleshooting support on or off the jobsite, saving them time and ensuring they have the support they need.

What’s New

Version 2.1.13

- Superheat/subcool calculator now includes R454B.
- Submitted start-up & critical reading sheets will now be automatically emailed to the user submitting these documents.
- Minor bug fixes

Ratings and Reviews

3.5 out of 5
8 Ratings

8 Ratings

Plove12345 ,

Easy to use

Able to get install instructions and warranty info.

Duffy gh GG ,


Unresponsive, will not allow to use mail function,when you attempt to mail support from app, takes you to an account page that does nothing but show you “account added”. Great way to make techs mad and customers cold.

App Privacy

The developer, Johnson Controls, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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