Pay your bill, enroll in a payment program, report an outage and track its restoration, all with the new DTE Energy mobile app.
Want to make a payment, analyze your energy usage, or just view your bill? The new DTE Energy mobile app makes it easy to do while on-the-go.
The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app.
- Sign in to view your current bill, account details and analyze your energy consumption
- Make a one-time payment or schedule future dated payments
- Manage your saved payment methods
- Get real-time account and payment related messages
- Report a power outage, and dim or flickering lights
- Report or get additional information on a gas leak or downed wire
- Track restoration progress with updates via email, text or push notification
- See what areas have outages and how many customers are affected
- Look up nearby businesses to see which have power and their contact details
- Increase security while using the app with 1Password and enabling TouchID
- Minor Bug Fixes
Ratings and Reviews
Great Way to Report and Keep on on Outages
This app does a great job keeping the customer informed as crews fix the problems that cause power outages (usually downed trees). I reported an outage during a huge windstorm, and signed up for the text updates. My power came back on a few hours later, and the text I received asked me to confirm that I had power. This gave me a lot of confidence as the day was getting colder and colder and I would need my furnace as I don’t have a functioning fireplace or wood stove yet. Later that night, the power went out again, so I reported another outage, and the app informed me that final repairs for the entire area were in progress and the second outage would be temporary. This is super important. As my house got colder, I had to know when to make the decision to stay or pack up and go to my sister’s. Because I had information from the app, I knew I could stay put until the power came back on. Had the messaging been different, I would have left. Anyone who has pets, kids, or elderly parents knows how hard the stay-or-go decision is when stuff like this happens. Thank you, DTE. Committing resources to an app might not seem like the most important thing you do (kudos to the crews out in the cold doing their work) but keeping people updated so that they can take the measures they need to keep their families safe can save lives in a place where there are extreme temperatures.
Love love love this app
This app is the greatest! It runs smoothly when I pay my bill. Just a couple of quick taps and I’m done! When I had an outage it only took a few taps too! I got updates on time and I could see who else was out. Everyone should get this app. It would save a ton of headaches. You don’t have to wait for anything except for updates about when power is going to be restored and that’s not the app’s fault!
DTE now needs to get on the ball and start replacing the old stuff with new! This year alone, I lost power at least 11 times now and I’m a senior citizen. It’s one thing losing power in the summer but in the WINTER??!!! It’s way too cold…it went down to below 20° 2 weeks ago when I was out!
Site=Ostrich & Application=Pigeon
App works great but why is it necessary when you have a website? It seems logical that the sit would function just as well as the application. But the only reason for me to use the application is in regards to outages, you know when I need to conserve my phones energy. It just seems asinine when the site could function exactly the same, but instead this way to elaborate of a site that must cost money to be maintained that barely functions to the point of having an application is necessary must be downloaded just to check when I will have power again, keep in mind our rates go up to now pay for this site. It’s just unnecessary. Honestly, if you visit the site at this moment it will say “new look” in the ULR, why do my rates go up to cover the new look for a site that doesn’t work? Then force me to download an application to function just as the new looking site should work? Who runs this company? Anyway, the application works great.
Your site is akin to a flightless bird.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- DTE Energy Corporate Services LLC
- 44.9 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2011 DTE Energy Company