Duke Health Anywhere 12+

American Well

    • 4.9 • 727 Ratings
    • Free



Get quick, convenient urgent care through your mobile device – day or night – with Duke Health Anywhere. Next time you’re feeling sick have a live video visit with a board-certified doctor who will assess your condition, offer a diagnosis and treatment plan, and if necessary prescribe medication. Video visits are ideal for common urgent care needs including cold and flu symptoms, allergies, rashes, and minor infections.

Duke Health Anywhere provides:
· 24/7 live coverage
· Board-certified doctors with an average of 15 years of experience
· A secure, HIPPA-compliant video connection
· Prescriptions sent to your pharmacy

Download the app and create your account today. For more information, visit dukehealthanywhere.org.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

What’s New

Version 12.21.006

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.9 out of 5
727 Ratings

727 Ratings

Nathan_Wise ,

Convenient Care

My primary care tele-health visit was extremely convenient and efficient. Not having to wait for a primary care physician office to open at 8am, and drive to that doctor’s office saved me time. I scheduled my tele-health visit via the Duke Anywhere app around 5:00am and I was finished with my appointment at 5:25am. When you need healthcare, the last thing you want is to be more inconvenienced. This app allowed me to get the care I needed in a timely and efficient manner.

Thanks, Duke Health!

mswarts ,

Wonderful experience

My experience with this service has been amazing. I had a uti . My regular doctor wanted me to come in despite the coronavirus pandemic going around. I downloaded this and seen in doctor in a couple minutes for $20. My antibiotics were at the pharmacy and filled within 30 minutes of my virtual visit. I highly recommend this tele doctor.

Sweettator20 ,

App works fine, providers aren’t great

The app worked really well and the service desk support was great.

The provider service wasn’t great. The provider I worked with didn’t send any follow-up information nor did they submit the Rx in a timely manner. There is no way to contact a provider directly to inquire about issues, either. You have to call a service desk, they have to submit a ticket, and you’re at the mercy of a provider to respond in a timely way.

This would be a better program if checks were put in place to ensure providers completed all tasks for one patient prior to seeing others.

App Privacy

The developer, American Well, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

Amwell: Doctor Visits 24/7
LiveHealth Online Mobile
AW Touchpoint
American Well for Clinicians
Amwell Private Practice

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