Using LiveHealth Online you can visit with board-certified doctors, licensed therapists, lactation consultants, registered dieticians and more through live video on your smartphone, tablet or computer. It’s an easy and convenient way to get the care you need weather you’re at home, at work or on the go! Just download the app and sign up to get started.
Talk to a doctor 24/7, with no appts or long wait times
Why spend time going to urgent care, use LiveHealth Online to talk to a doctor in minutes through live video. Just sign up or log in and select the doctor you would like to see. Then you’ll be connected through private and secure video in about 10 minutes or less. Doctors using LiveHealth Online provide care for common health conditions like: the flu, pink eye, sinus infection, bronchitis, allergies, fever, cough, cold, urinary tract infection, skin infection, skin rash, diarrhea and more! It’s a great option for care when your own doctor isn’t available. Doctors can assess your condition and provide a treatment plan so that you can feel better, faster.
Our Spanish language online visit experience is available using Cuidado Medico on LiveHealth Online. Spanish speaking doctors are available by appointment from 7am-11pm. Same day appointments are available in most states.
El servicio de consultas por internet en español se presta a través de Cuidado Médico de LiveHealth Online. La disponibilidad de citas con médicos que hablan español es de 7 a.m. a 11 p.m. En la mayoría de los estados encontrarás citas disponibles para el mismo día.
See a therapist in 4 days or less!
Use LiveHealth Online Psychology to talk with a licensed therapist or psychologist from the comfort and privacy of home. In most cases you can schedule an appointment and talk to a therapist in just a few days. Therapists can help you when you’re dealing with a wide range of issues like stress, anxiety, coping with grief, relationship issues and more!
Video visits using LiveHealth Online are covered by many insurance plans.
For 18 million Americans online visits using LiveHealth Online are a covered benefit under their health plan. Just enter your health insurance information within your account settings to see how much a video visit will cost you after your insurance is applied.
Are you an Apple Health user? If so, you can easily share important health information with your provider during your Video Visit. Sharing your heart rate, weight, blood glucose levels and nutrition information will give your health care professional a 360-degree view of your health and help them make a more accurate diagnosis.
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed.
Ratings and Reviews
Future of healthcare! LOVE THIS
Best thing since sliced bread! My husband & I work for the same company & we don’t want to spend our personal time at the dr for minor medical problems. My husband called yesterday & received a Rx for his skin rash; tinea versicolor which he only needs usually 1x every other year. Today I decided to try online health to get an rx for my adult acne which begins every summer due to the environment of my career. As an inventory analyst I go from my cold office environment to the dusty, hot production floor. My pores open in the hot environment & allow dirt to enter my pores. Then my pores close up trapping dirt inside once I’m in my colder office which causes clogged pores & breakouts. The dr wrote me a short term low dose antibiotic rx (clindamycin to quickly combat the breakout then another Rx topical cream for a longer term solution. Giving this adult acne the ole one-two punch!
Great drs! Great service!! Once you’ve set up your account it is a 5-10min process!!! Each person needs their own account. Saved the app to my iPhone & my husband’s iPhone. And Avoided 2 longs wait at the family dr!! This is the future of healthcare, perfect for us working class folks!
Other services are better and I’m disappointed
I was forced to switch to this service due to my job changing our telemedicine provider. I use this service for mental health services because through my job there is not copay. Originally i was happy to learn that they offer same day mental health appointments, my excitement has since stopped. There are a limited supply of psychiatrists and they are always booked a month or more out. I scheduled my original appointment in February and have since been rescheduled by the Dr all the way out to the end of May and have never been seen. When I called about (2x) nothing has been done. Just “sorry about that we’ll file a complaint” and that’s it. The last service I used understood the importance of psychiatric appointments and made sure to reschedule within the same week, they don’t care. I called about another issue due to a confusing email i received. I was on the phone for an hour before a supervisor finally agreed to actually see why i got the email. Customer service is a joke and they don’t seem to care to resolve issues
The only saving grace is that i have a psychologist that i actually like. I’m going to take all of my issues to my HR department because if this is the service my company is paying for they should know that it may not be the greatest idea to renew the contract.
Developer Response ,
Thank you for your feedback. We would appreciate the opportunity to better understand your experience with the availability of psychiatrists. If you want to reach us privately, you can email us at email@example.com or call us 24/7 at 1-888-LiveHealth (1-888-548-3432).
Skip the walk in clinics
A fantastic replacement for the little things. If you’re dying of cancer or broke your arm in six places or having seizures or are really having anything serious obviously you go to the emergency room. If you have something that’s more complicated or you need specialized care, obviously you go to a regular doctor for an in person evaluation. But for everything else that comes along, that would be your typical going to a Walgreens or CVS or grocery store or walk in clinic to get checked out by a PA and then set on your way, this is the best alternative. It’s fast, convenient, and you don’t have to go out in public to do it. It’s nice when the only time you have to leave is to pick up your prescription as opposed to getting up going to an office waiting around for 30 minutes seeing somebody for 10 then leaving then waiting for your prescription to be ready for another two hours then going to get your prescription and then finally going to home and/or work. This is much much much more efficient.
- American Well Corporation
- 180.4 MB
Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- © 2016 American Well. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.