DXL Big + Tall 4+

Really nice app exclusive discounts and shipping options

I really enjoyed the shopping experience on this app. It has app exclusive coupon codes and an option to ship to store for free. The pictures are vibrant, the search bar works well, and it’s well organized. Very similar to the mobile website. Kinda wish I didn’t have to download it in order to get the free ship to store option, but I’m glad I had the option at all. I wish my women’s store apps worked as nicely as this one.

Inability to apply Awards Certificate using Apple Pay

After multiple attempts to pay and use my reward certificate, keep greeting prompt stating I had an invalid gift card. Keep in mind I had not selected nor was attempting to use a gift card. As stated earlier, tried to get past this on multiple attempts and even uploaded a second card thinking it was somehow not reading my card on file correctly. This didn’t work either. Finally, I clicked the back button to restart. I noticed that my awards amount was accurately applied in the summary so this time I decided to use the Apple pay option. I clicked through and as the transaction is completing, it removes the awards amount and charges the full price for the item. Good part is that I was finally able to complete my purchase. Bad part is that I had to go through this ordeal to complete what should have been a pretty routine e-commerce transaction. Not a good experience on either pay options.

Developer Response ,

We're sorry for the issue you had in applying your rewards certificate to your order's payment. Please email customerservice@destinationxl.com with your order number and certificate number. We will make sure the certificate is applied to your order and will issue a refund for the certificate value if it didn't apply and you were already charged.

Great shopping, great selection. Would love some extra features

Great selection of styles, being a larger guy they don’t always have exactly what I’m looking for but I’m always able to find something which is way more than I could say with any other store. Only things that stand out to me that I wish they could add would be a wishlist for one. sometimes I’m browsing and want to save something for my next paycheck, maybe a “style picker” that I’ve seen on other apps that lets you plug in a particular style and it shows you options, small quality of life things like that. Other than that keep up the great work!

Update: looks like there is a wishlist on the side there but, god knows I have no idea how to add stuff to it. There’s no button anywhere while shopping that lets me add to it.