Nice/ELAN Mobile Viewer 4+

Since the update nothing works once you select a zone
I deleted the app and then reinstalled and now I have someone else’s controls cos I don’t have a pool! I didnt download a demo! I configured my own system and that’s what I got!
Whatever update just happened it screwed EVERYTHING UP!
I’m trying to use my iPhone, my iPad, and my touchscreen and the only thing that works is the elan remote. What good is the app if you can’t check your house while you’re away?
Guys- DO SOMETHING TO FIX THIS!

I do have to say that I enjoy just about all parts of this app. I can change the theme on my own (colors background etc) and controlling the things I had my guy setup work great.
There is no one “system” on the market that will do it all for you house, and it takes multiple working parts coming together to have it all work seamlessly. That bringing said it brings me to add this review, Apple recently updated their software again, yes and again, did it say they updated their software again. And with past updates the Elan system worked fine, just had to close out of the app and load up again. This time is different, and I look to Apple and what they changed in their settings or software to have different security settings or something, now elan has to be closed out each time I connect on iOS device.
I am sure it will be resolved.
Btw- controlling tv surround sound in house, some lights, shades, video cameras recorder, doorbell, thermostat but not alarm was told best to keep separate.

We paid an exorbitant amount (compared to other video doorbell cameras) to upgrade & incorporate the Elan doorbell into our home automation system only to discover that it’s absolutely terrible — almost worthless. App rarely works on watch or iPhone — and apparently it does not work if you have another app open or are talking on your phone — pretty ridiculous!!! Also you can rarely use the
Dismiss or Cancel buttons so it’s blaring in the background when you answer the door. Seems that the touchscreen is the only reliable way to accomplish such a simple task. And the only way to get playback (which is one of the main reasons to have a doorbell camera) is to have an Elan NVR — all of our other cameras work with Luma NVR so it never entered our minds that we wouldn’t have playback capabilities. It’s just been an all-around failure. Definitely would NOT recommend the super expensive Elan doorbell cameras to anyone!!! Very limited functionality!!!!!!!!