Elan Financial Services is your credit card issuer and creditor and is pleased to offer you a mobile solution to easily access your credit card account on the go.
SAFE AND SECURE LOGIN
Easy access is the first step in saving time.
‒ Streamlined sign-up – We’ve made it easier than ever to enroll!
- Easy options for login – Choose to login with a username & password or, on select devices, fingerprint or Face ID.
View your account balance, transactions and available credit with ease
‒ Find it fast – Quick-action menus quickly launch commonly used features.
‒ Review recent activity – View pending and posted transactions or search for specific transactions by date or amount.
MAKE SECURE PAYMENTS
Make a payment with just a few taps.
‒ Set-up a one time or recurring payment.
‒ Easily manage pending payments.
Control when and how you are notified.
‒ Secure your account by specifying alerts based on transaction activity.
‒ Manage your account by establishing alerts related to payment due dates.
‒ Receive security alerts when personal information is updated.
LOCK OR UNLOCK CARD
Can't find your card or need to limit access? No problem!
‒ Easily lock or unlock your credit card in real-time.
The Elan Financial Services Elan Credit Card Mobile app is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use the mobile app. Check with your carrier for specific fees and charges. Some mobile features may require additional online setup.
Elan is committed to protecting your privacy and security. We collect and use information about you as described in our privacy policies. Read more at:
Continued use of GPS running in the background can dramatically decrease battery life.
App update introduces additional features for your mobile experience as well as bug fixes.
Ratings and Reviews
Why can’t you guys get it right again?
This app USED TO BE GREAT but the last two or so years have been extremely frustrating trying to use it! Whoever is in the software division needs immediate replacement! This app is HORRIBLE! After accessing your account once and going out of the app, once tho back in again it shows only a white screen. So you have to power off your phone in order to access your account again. EXTREMELY ANNOYING!! Then here lately it’s been asking to add an “authorized user”. I don’t want anyone else being able to access my account so stop asking me! Then, when you answer either “later” or even “add authorized user” to try and get past that screen it just sits there doing nothing but frustrating loyal, dedicated customers who will likely begin considering other banking options than Elan. What a waste of time, money and resources. You’re going to probably lose customers soon if you haven’t already. But it will be your own fault if and when it does. Look at your overall rating. That’s pathetic. If you even care enough to read these reviews. They tell you all you need to know. You need to get your act together because you’re not the only show in town. I don’t want to leave but now I’m starting to consider it. I’m reaching saturation. Enough is enough.
Very difficult, full of glitches
Signed up in October, downloaded the app and just got off my 4th call to technical assistance trying to access the app. After several attempts to reset password finally had to start over enrolling again. Just like when I first enrolled it went smooth as silk, only the first time in October was the last time anything went smooth. If it hiccups again and I have to go through all this one more time I will retract electronic permissions and accept only mailed paper communications and put my lawyer on notice. At the moment I’m almost ready to change banks and transfer my card balance to a different account. Nothing fast or convenient here. If it works for at least a couple months I’ll upgrade my review, otherwise I will be done with Elan and the bank I’ve had an otherwise great relationship with for over a decade!
This app is awful.I have to log in every time I open it and there's no option to save my info or use Face ID. I have the option to use Face ID but nothing happens when I click on it. Right now I can't even log in to the app, I can't type in the user name & password fields. Nothing happens. The app consistently tells me (incorrectly) that my account has been locked or that they can't verify my information even though I entered it correctly. The account hasn't actually ever been locked & I'm always able to get in after 2-3 attempts. It also doesn't show pending payments after you've made one and it's not showing any pending charges from purchases made last week. I paid off the balance on Friday and there were no pending payments showing but it today it shows the card is paid off. But the worst part is, my rewards points keep expiring every month and going away completely despite the fact that the terms & conditions say your points are valid for 4-5 years! I accumulated 12,000 points in July, they went away without being redeemed. I accumulated almost 15,000 in August, checked it 3 days ago and saw the points but today my points are back at zero!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Elan Financial Services
- 792.6 KB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2020 Elan Financial Services, Inc.
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