EMA App 4+

I like that this app allows you to see information such as how much you’re currently producing, energy being produced by each panel, and a snapshot of previous months. What I would like to see is how much of the power I’m consuming as well as exporting. This is very important information that should be provided to the customer. At this point, I don’t know how much I’m exporting and have to rely on the power company to tell me. How do I know if I’m being shortchanged? Wish they would upgrade this app to show those variables.

They removed 50% functionality of the app. Why would you remove the module page. That’s what we use to confirm all panels are operating how they should. Why why why would you do this? Totally frustratedCmon man. If this is not put back I can’t recommend this company to others. No way at all. I am now flying blind. I have no clue now how many of my panels are working or not. I can loose half my Normal output for a whole month and would not be able to tell because they remove this feature. It needs to be put back like yesterday. Look at the images of the app on the App Store. It plainly shows the per module feature. That’s just goes to show you how much attention to detail these guys pay. Once you download the app that feature is not there. Have me having 2nd thoughts about recommending this business to others. Quite shady. I guess they will remove how much kw/h the panels produce next time. UPDATE: found a way to check each panel. Your Ecu have a wifi connection. Connect to the wifi Ecu address and download and open the Ecu app. That will give you the per module info not historically but real-time. I did and found out one of my panels and or micro inverter is bad. This is the only way I know.

Edit: reached out to AP system and they said it’s the installer who removed it. Not them. I need to reach out to installer

I wasn’t noticed that I had to download the new app. I called customer support. I was told by first person I talked to that they no longer monitor my system. When I called back the person I talked to said she needed to contact IT. PureLight needs to train their people better. This is the first time I have had a problem. We have had our system for several years. I am very disappointed in customer service.

I am very disappointed in that the referral for referring a friend was removed. Also the old app had a link where you can copy and post on social media NOT on the new app. The old app showed how many trees you were saving new app doesn’t have this. The old app you could send a message when you panels were not being monitored. New app no messaging system. They need to put these back.

When I have used the system for a referral I knew it was being taken care of. In the new system and the person calls in. I won’t get credit for the referral. When people call in the I have had the referral buried in the paperwork and someone has to go and find it.