Employee Portal Payroll Relief 4+

Our company started using application and portal , its convenient way to see payroll information for our employee's but unfortunately it doesn't show correct information on a portal, for example “”taxable income on portal doesn't reflect correct deductions ,e- payroll checks has no check number ,also no option for memo text on a payroll check. We tried to contact consumer support but no luck at all .

I just downloaded the app this week so I haven’t needed to access any information yet. However, I am disappointed that the app does not use any authentication methods other than a password. In this era where every site requires a password, why not enable finger or facial recognition to alleviate remembering a password or worse, using an easy to guess password.

My employer moved in 2023 to this portal for pay stubs

The portal crashes every 2 weeks (when it is time to expect salary) - I have to delete the app, reinstall the app and put my credentials again. Happens twice a month- first couple days of the month and again mid month.

The pay stub appears for viewing a day after my salary is credited in my bank account. Wierd, as thus far the pay stub usually has been available a day or two before the salary credit shows up.

I have not used the touch/face ID interface for a while but apparently it doesn't work. One has to remember the password to access the portal / app.

Disappointed.